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378 Articles
Diamonds
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Model not visible in the report manager
Error: Arithmetic operation resulted in an overflow at SectionDrawing.TSectionDrawingData.LoadAxis()
Error: There are bars for which the code check did not succeed. 10: Automatic calculation of effectieve properties for section “CHS” not supported
Error: Problem in TMaterial.ReadFromXMLDoc. The requested value CE21 is not found
Error: Attempted to read or write protected memory at _TglColor3f.Invoke(Single , Single , Single )
49 Articles
PowerConnect
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Error: The application was unable to start correctly (0xc0000005).
How to make a back up from user defined materials and cross sections
Connection is not visible in PowerConnect
An error occured while downloading the file http://www.buildsoft.eu/downloads/tempsoft/…
What is the difference between a point and a node
37 Articles
Gateway
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Where can I download Gateway
Error 1053: Windows could not start the GATEWAY service on Local Computer. The service did not respond to the start or control request in a timely fashion
Error: Data currently not found on Gateway: Gateway database is updating at BuildSoft.Gateway.Client.MaterialDataProvider.GetDatabaseItemData(…)
Error 1068: The dependency service or group failed to start
Manually add Windows services Gateway and Gateway Server
50 Articles
CodeMeter
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Error: No license request file detected. Please choose a license request file and try again
ConCrete doesn’t find my Educational license
It is not possible to open the WebAdmin page
How to select license dongle at Diamonds start-up
Cm dongle not recognized by Codemeter Control Center (on MacOS)
22 Articles
BIM Expert
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It was not possible to convert the model: Could not load file or assembly ‘DiamondsDeclarations
Error: The application was unable to start correctly (0xc0000005).
Error: an internal system error occured
Reduce conversion dialog windows
How to keep model in BIM Expert after export
46 Articles
ConCrete Suite
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Error: Exception error: INST.DOREAD
Error: The copying of the element did not succeed
Exception error: CP_ICADOS XMLBALKFILE
Exception error: DOCHANGINGINVOER.1 Cannot focus a disabled or invisible window
Installing a local printer
46 Articles
1•2•Build
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Wind generator for 2D frames (12-Build)
Internal pressure coefficient (12-Build)
Terrain parameters (12-Build)
Results timber verification (12-Build)
Results steel verification (12-Build)
12 Articles
PowerFrame
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Error: Invalid floating point operation
How to reset the PowerFrame preferences
Error: Forward substitution was impossible
How to convert a PowerFrame/PowerPlate model to Diamonds
Error: No results available for ULS FC/ SLS RC/ SLS QP. Therefore the necesaary reinforcement has been calculated without regard of these limit states
11 Articles
FAQ
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How to change your password on buildsoft.eu
Where can I find the manuals?
The Belgian company Buildsoft and the Australian company Buildsoft
Where can I learn how to use the software?
What can be made with 2500 mesh nodes?