• How to load only certain Diamonds modules

    • 26/03/2019
    • Dorothee

    Option 1: I always use the same set of license modules For example: you’ve pruchased an additional modules and you want this module to be loaded each time you startup Diamonds. Open Diamonds. Go to ‘Help > About Diamonds > License info‘. Go to the tab page ‘License to use in…

  • Load descent window with materials is empty

    • 01/03/2019
    • Dorothee

    The loads descent window containing different materials is empty. Solution Close all 12-Build projects. Go to C:\Users\**YourUsername**\AppData\Local\VirtualStore\Program Files (x86)\BuildSoft\12Build Note: the folder ‘AppData’ is a hidden folder. You can show the hidden folders in the folder options. Delete the files LOADS_NL.TXT, LOADS_FR.TXT, LOADS_EN.TXT, LOADS_DE.TXT (not all languages may be present). Start…

  • Restoring the HCS library after resetting the ConCrete preferences

    • 24/01/2019
    • Dorothee

    After resetting the ConCrete preferences, it is possible that your HCS library is no longer present. Solution Open ConCrete and close it again. You must have your old CONCRETE_7.PRF file (before the preference reset). If you did not save it, look for it in the Recycle Bin. Copy this file…

  • How do I create a CodeMeter CmDust file?

    • 22/11/2018
    • Dorothee

    It can be necessary to receive help from our support team when using CodeMeter. In order to help identify the causes of your problems, the program CmDust (CodeMeter Enduser Support Tool) has been developed for commandline use. Depending on your operating system, please proceed as follows: Windows Open the tool CmDust using the  menu…

  • Anchor bolt length

    • 30/10/2018
    • Dorothee

    In the anchor details dialog, what does “anchor length” refer to (see the image below 400mm) ? Is it the total length of the anchor, or just the part in the concrete block? The length to fill out in PowerConnect is the length starting from bottom base plate, that means…

  • How to activate your student license on MAC

    • 24/09/2018
    • Dorothee

    [Do this in the MAC environment] Install CodeMeter Control Center. Codemeter Control Center takes care of the license management. Go back to the e-mail you’ve received from us. The subject should be “Your free student license Diamonds – PowerConnect – BIM Expert – ConCrete – 12Build“. Step 3 of that…

  • Sum of reactions does not equal total loading

    • 18/09/2018
    • Dorothee

    Example A continuous beam 2 spans 3m 4m rectangular cross-section b=190mm & h=500mm 2 loads: selfweight : 2.38 kN/m dead load : 20 kN/m Let us now sum up ULS minimal reactions (we expect the load factor here to be 1) and compare this with the total load total load…

  • Why crossing lines not automatically intersect

    • 30/08/2018
    • Dorothee

    If all crossing lines would automically intersect, it would not be possible to make crossing wind braces. For that reason, it is up to the user to select lines and make the intersection by means of the button .

  • ConCretePlus.exe has stopped working

    • 24/08/2018
    • Dorothee

    The ConCrete Plus software does not start up. You get an error message [NL]: ConCrete Plus werkt niet meer [FR]: ConCrete Plus à cessé de fonctionner [ES]: ConCrete Plus dejó de funcionar Solution 1: Reset the preference files Close all ConCrete Plus projects. Go to C:\Users\**YourUsername**\AppData\Local\VirtualStore\Program Files (x86)\BuildSoft\ConCrete Notes: the folder ‘AppData’ is a…

Prev Next