• How to change the default printer

    • 21/11/2019
    • Dorothee

    Buildsoft programs (especially Diamonds, ConCrete and PowerConnect) request printer properties at start up or when being enlarged. When the communication regarding those properties is too slow, because: it’s a network printer the printer is not online Windows determines the default printer automatically (= the default setting in Windows 11) the…

  • The version of %1 is not compatible with the version of Windows

    • Dorothee

    When launching the tool for ‘Practical Reinforcement’ you get following error message: The version of  %1 is not compatible with the version of Windows you’re running. Check your computer’s system information to see wether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the…

  • API Error 224 (BOX VERSION TOO OLD)

    • Dorothee

    In the Events log of CodeMeter Control Center there is a message {date} {time} : API Error 224 (BOX VERSION TOO OLD) occurred! Solution You need to update the firmware of the dongle.

  • Update firmware of Dongle

    • Dorothee

    Open CodeMeter Control Center using Start > All Programs > CodeMeter Click on the icon . . Next messages The firmware needs to be updated Click ‘Ok’ to proceed. The firmware was already up to date No further actions needed Your CodeMeter Runtime version is too old Follow these steps…

  • WARNING: Calculation of global buckling factor didn’t converge at *name of a combination*

    • 28/05/2019
    • Dorothee

    During the elastic analysis you get the error: WARNING: Calculation of global buckling factor didn’t converge at “Wind” [NL]: WARNING: Berekening van globale kniklast factor convergeert niet voor “Wind” [FR]: WARNING: Calcul du facteur de chargement de flambage ne converge pas pour “Wind” [ES]: WARNING: No se ha podido calcular…

  • Problem to read soil layers. Verify file format.

    • 05/04/2019
    • Dorothee

    On importing a soil layer text file, you get following error message Problem to read soil layers. Verify file format. [NL] Probleem met inlezen grondlagen.  Gelieve het bestandsformaat te controleren. [FR] Problème pour lire les couches de sol. Vérifiez le format du fichier. [ES] Problema para leer capas de terreno….

Prev Next