Cannot connect to Gateway on Server

Gateway Server is installed on server machine and users are created. From the client machine, it takes a long time to load the libraries and BIM Expert hangs.

Solution

Test if the ports you have set in the Gateway Configuration Tool (default 501 & 502) in are open on the server machine:

1. Open Windows PowerShell
2. Typ tnc {ip_server} -Port {port_number}
3. Fix the failed checks by opening the ports

Example