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Cannot connect to Gateway on Server

Contents

Gateway Server is installed on server machine and users are created. From the client machine, it takes a long time to load the libraries and BIM Expert hangs.

Solution

Test if the ports you have set in the Gateway Configuration Tool (default 501 & 502) in are open on the server machine:

  1. Open Windows PowerShell
  2. Typ tnc {ip_server} -Port {port_number}
  3. Fix the failed checks by opening the ports

Example

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