Starting from Diamonds, you want to calculate a connection using PowerConnect. At the moment the connection enters PowerConnect, you get the error:
Cause: this error is caused by a bug in Diamonds 2024.
Solution 1 [recommended]
Use Diamonds 2024r01 or newer.
Solution 2 [temporary solution]
If you don’t need the feature often, you could try this.
- Have your model calculated in Diamonds. Don’t sent the connection to PowerConnect yet.
- Go to My Documents > PowerConnect. Depending on your operating system, the name ‘My Documents‘ can be ‘Documents‘.
- Change the name of the folder ‘PowerConnect’ to something else, ‘PowerConnect2’ for example.
- Open Task Manager ( CTRL + ALT + DEL or right mouse click on the Windows bar). Click on ‘More details’.
- Go to the tabpage ‘Services’.
- Find the service ‘Gateway’ > right mouse button > ‘Stop’.
Find the service ‘Gateway Server’ > right mouse button > ‘Stop’. - Select the connection and send it to PowerConnect as you normally would do. Once PowerConnect wants to launch, you’ll see the following:
- Open Task Manager again ( CTRL + ALT + DEL or right mouse click on the Windows bar). Click on ‘More details’.
- Go to the tabpage ‘Services’.
- Find the service ‘Gateway’ > right mouse button > ‘Start’.
Find the service ‘Gateway Server’ > right mouse button > ‘Start’. - Close Task Manager.
- Design the connection like you would normally do.
