Failed to write to an IPC Port: The pipe is being closed

Error message when the computer was at non-active for a period of time:

Failed to write to an IPC Port: The pipe is being closed

[NL]: Kan niet schrijven naar een IPC-poort: De pipes wordt gesloten.

[FR]: Échec de l’écriture sur un port IPC: Le canal de communication est sur le point d’être fermé.

[ES]: No se pudo escribir en un puerto IPC: Se está cerrando la canalización.

Solution 1

Cause: user-defined material not well recognized

• Assign a material from the library to all elements user defined materials liek masonry.
• Remove the user defined materials from the library.
• Add the user defined materials again to the library.
  Note: due to a bug in Diamonds 2018r02, adding a material can cause trouble. Please follow these steps. The bug is solved in Diamonds 2019 (or newer).
• Assign them again to the relevant elements.

Solution 2

1. Close the Diamonds/PowerConnect – it is recommended to NOT save the model that is open, as important information might get lost
2. Make sure the Gateway and Gateway services are running
3. Start Diamonds or PowerConnect again