On starting the service ‘Gateway’ and ‘Gateway Server’ you get the error:
The operation could not be completed. The dependency service or group failed to start.
[NL]: Kan bewerking niet voltooien. Afhankelijkheidsservice of -groep kan niet worden gestart.
[FR]: Impossible de terminer cette opération. Le service ou le groupe de dépendance n’a pas pu démarrer.
[ES]: No se pudo completar la operación. No se puede iniciar el servicio o grupo de dependencia.
Solution
- Start > All Programs > find CodeMeter in the list
- Right mouse click on CodeMeter > choose ‘Run as administrator’.
- Try to start the services Gateway and GatewayServer again.
Can't start the service?
- Reset the Gateway preferences to their defaults.
- You see the error: Windows could not start the Gateway service on Local Computer. Error 2: The system cannot find the file specified.
- You see the error: Unable to complete the operation. The dependency service does not exist or has been marked for removal.
- The service seems ‘started’ for 0.5s, then it jumps back to ‘stopped’.