Problem 1
Symptoms
- When you drag Diamonds from your laptopscreen to a monitor screen, Diamonds crashes.
- Drawing runs sluggish:
- The cursor is not visible.
- The selection box is not visible.
- The cross lines are drawn over each other and seem to clear the drawing area.
- It is not possible to draw cut lines.
- Diamonds is slow – even with small models:
- When selecting elements
- Working with the model in general
- Error message on accessing results: ‘Attempted to read or write protected memory. This is often an indication that other memory is corrupt.’ Often accompanied by Problem in TStructure.Drawstructure
Solution a
- In Diamonds go to Options → Preferences → Tab ‘Drawing’
- Uncheck the option ‘Graphical input using Open GL’.
- Restart Diamonds and check if the problem is solved.
Solution b
- Try solution a first.
- Close Diamonds.
- Right click on your desktop > open the NVIDEA control panel > go to ‘Manage 3D settings’
- Turn off the option ‘Thread optimisation‘ and click ‘Apply‘.
- Restart Diamonds and check if the problem is solved.
Problem 2
Symptoms
- You don’t see the cursor of the mouse or there’s a delay on the cursor.
- When I draw a line, the line doesn’t appear immediately but after a few seconds.
- When I select elements, it takes several seconds before I see the selection.
Solution
[Windows Vista or 7]- Close Diamonds.
- Right click the Diamonds icon on your desktop.
- Click on ‘Properties’ and go to the tab ‘Compatibility’.
- Check the option ‘Disable desktop composition’.
- Click ‘OK’.
- Start Diamonds.
- See problem 2
- in the settings of the virtual machine (usually Parallels or VM Ware), there’s an option in the screen settings called ‘3D acceleration’. Turn if off.
Problem 3
Symptoms
- I don’t see the names of the axes, although the font size is large enough.
- When looking at the loads, I don’t see the values, although the font size is large enough.
- When looking at the results, I don’t see the values, although the font size is large enough.
| No graphical problem | Graphical problem |
 |
 |
Solution
- In Diamonds → Options → Preferences → Tab ‘Drawing’
- Uncheck the option ‘Fast rendering‘.
- Restart Diamonds and check if the problem is solved.
