I can’t get my license activated

You receive a mail to activate your license, containing a link as follows

http://lc.codemeter.com/48922/depot/get.php?id=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

In the web page you do not get the standard options to activate your license.

Solution

1. Make sure you have installed the software ‘CodeMeter’ → typ ‘CodeMeter’ in the search box on your desktop.
   If not present, install CodeMeter from this link.
   Remark: if you work on MAC, also install CodeMeter for MAC.
   
2. Open a different browser (for example: if you had Chrome open, now use Opera or Firefox or Internet Explorer or Edge)
3. Take the ticket number from the link in the email (5 times 5 letter/numbers, separated by ‘-‘)
   http://lc.codemeter.com/48922/depot/get.php?id=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
4. Go to http://lc.codemeter.com/48922/depot/index.php
5. Fill out (or paste) the ticket number in the Ticket box
6. Activate the license

If this does not work, please contact support@buildsoft.eu.