Full disk – software takes too much memory space

1. Close Diamonds
2. Task Manager > tab page ‘Services’
3. Stop ‘Gateway’ and ‘Gateway Server’ services
4. C:\Windows\System32\config\systemprofile\AppData\Local\BuildSoft
5. Delete all files with ‘BuildSoft’ in front.
6. C:\Program Files (x86)\BuildSoft\Gateway\Gateway Server
7. Copy ‘BuildSoft.Gateway.Server.exe.config’ to Desktop
8. Open this file with Notepad
9. Find the setting ‘IntervalDays’ and set the value to 400

   <setting name="IntervalDays" serializeAs="Xml">
   <value>400</value>
   </setting>
   

10. Save the modifications.
11. Copy the file .config back to C:\Program Files (x86)\BuildSoft\Gateway\Gateway Server. Replace the existing file.
12. The contents of the folder C:\Windows\System32\config\systemprofile\AppData\Local\BuildSoft\Gateway Server\0.0\Database\ can be emptied out.
13. Start services ‘Gateway’ and ‘Gateway Server’ again via Task Manager
14. Start Diamonds.
15. Check after 5 minutes and 24h is the problem is solved.

Solution 2

1. Install Diamonds 2017r03 or newer.
2. The contents of the folder C:\Windows\System32\config\systemprofile\AppData\Local\BuildSoft\Gateway Server\0.0\Database\ can be emptied out.