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Errors

  • ht_kb  Error: An error occured while downloading the file http://www.buildsoft.eu/downloads/tempsoft/…  Diamonds

    While running the Diamonds, PowerConnect or BIM Expert installer, you the the error: Solution Close/stop the installation. Download and install...
  • ht_kb  Error: The server has rejected the client credentials  Diamonds

    When starting Diamonds/ PowerConnect you get the error: Solution For the SQL databases in Diamonds/ PowerConnect 2017 it was required...
  • ht_kb  Process Monitoring  Diamonds

    Download “Process Monitor” from the windows website https://technet.microsoft.com/en-us/sysinternals/bb896645 Run “Process Monitor” Run “Diamonds/PowerConnect/…” (whichever fails to launch) Click on the...
  • ht_kb  Error: Arithmetic operation resulted in an overflow at el_barComplete.TBarComplete.CalculateShearInBoltedCarrierBar  PowerConnect

    When running the analysis for a beam-to-beam shear connection, you get the error: Arithmetic operation resulted in an overflow. at...
  • ht_kb  Error: Requested value ‘LT_EN1993’ was not found  PowerConnect

    On starting Powerconnect you get the error Solution Reset the PowerConnect preferences.
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