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Process Monitoring

  1. Download “Process Monitor” from the windows website https://technet.microsoft.com/en-us/sysinternals/bb896645
  2. Run “Process Monitor”
  3. Run “Diamonds/PowerConnect/…” (whichever fails to launch)
  4. Click on the magnifier icon in “Process Monitor” It will get a red cross (meaning it will stop logging)
  5. Go to “File > Save”
  6. Save the log in PML format.
  7. Send the .PML log to us.

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