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Errors

  • ht_kb  Error: The application was unable to start correctly (0xc0000005).  PowerConnect

    When starting Diamonds/PowerConnect or BIM Expert, you get the error: [NL]: Kan applicatie niet correct starten (0xc0000005). Klik op OK...
  • ht_kb  Error: an internal system error occured  BIM Expert

    When installing BIM Expert, you get the error: [EN]: An internal system error occured. Please refer to DXError.log and DirectX.log in...
  • ht_kb  Error: An error occured while downloading the file http://www.buildsoft.eu/downloads/tempsoft/…  PowerConnect

    While running the Diamonds, PowerConnect or BIM Expert installer, you the the error: Solution Close/stop the installation. Download and install...
  • ht_kb  BIM Expert shows splash screen and closes  BIM Expert

    BIM Expert shows his splash screen and closes immediately after. Solution update the firmware of the dongle.
  • ht_kb  BIM Expert doesn’t start  BIM Expert

    BIM Expert doesn’t start. BIM Expert remains stuck on the splash screen. Solution You need to update the firmware of...
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