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The help-file is blank


When opening the help-file in Diamonds/Powerconnect on Windows 10, the content is empty.


  1. Close Diamonds.
  2. Go to C:\Program Files (x86)\BuildSoft\PowerConnectxxxx\ or C:\Program Files (x86)\BuildSoft\Diamondsxxxx\
    Replace xxxx with the correct Diamonds/PowerConnect version: 2014, 2015, 2017, …
  3. Find the help file in the language you want, for example PowerConnectEN.chm
  4. Right mouse click on the help-file -> ‘Properties’ -> tab page ‘General’
  5. Select ‘unblock’ and click apply.
  6. Restart Diamonds/PowerConnect.

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