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PowerPlate doesn’t find the license dongle

A valid PowerPlate licentie is on a local or network CodeMeter license dongle. Yet PowerPlate fails to pick up the license.


  1. Close PowerPlate
  2. Go to C:\Users\*UserName*\AppData\Local\VirtualStore\Program Files (x86)\BuildSoft\PowerPlate\Starter  
    (Standard for PowerPlate Standard or Master for PowerPlate Master)
  3. Open the file PowerPlateS.ini with Notepad
    (PowerPlateN.ini for PowerPlate Standard or PowerPlate3D.ini for PowerPlate Master)
  4. Add a line

    with ‘x-xxxxxxx’ the number of the preferred Codemeter dongle.

  5. Save this file and close Notepad.
  6. Start PowerPlate.
    If he still doesn’t find the license: restart the computer and run PowerPlate with administrator rights.

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