During the analysis (elastic or dynamic) you get the error:
ERROR: (RowCount <= 0) or (ColCount <= 0) at Dew.Math.TSparseMtx.InternalTripletsToSpartse (Int32 RowCount, Int32 ColCount ….
Solution
In the model, there are probabely 1 or more isolated or detached points. These points are not connected to any other element in model. Find these points and delete them. See How to find lonely points.