• System Out of Memory on printing report

    • 23/03/2017
    • Dorothee

    When printing a report (to pdf or to a physical printer, the error message appears System Out of Memory. Solution The logo used has a too high resolution. Remove the logo or use a logo with a lower resolution.

  • Save and Save as… do not work anymore

    • Dorothee

    The functions ‘Save’ and ‘Save as …’ do not seem to do anything, there is no dialog window with the folder list appearing. Solution Close Diamonds Go to the Desktop Click once with the right mouse button on the Diamonds shortcut Go to ‘Properties’ Tab ‘Compatibility’ Make sure that the…

  • Recycle Bin does not work when license key is plugged in

    • Dorothee

    Recycle Bin does not work while the license key is plugged in. Solution CodeMeter 4.20 Switch the state of your CmStick from local disk to removable disk: Run CodeMeter Disk Configuration tool (Start → All Programs → CodeMeter → Tools) Select the key and change the disk type at the…

  • Problem in TMainForm.OpenXMLFile

    • Dorothee

    On opening Diamonds or a a Diamonds file, following error appears: Cause: the problem is eighter in the preference files or in the Diamonds file itself. Solution Reset the Diamonds preferences. Start Diamonds by double clicking the Diamonds icon. The purpose is that no files *.bsf-files are opened yet. Diamonds…

  • Not all elements are visible in the report manager

    • Dorothee

    The problem discussed in this article goes as follows: You created a structure. You created a report. Then you added some elements to the structure. You make another print preview of the report, but the elements you added are not visible… What you see in your print preview What you…

  • No connection could be made because the target machine actively refused it

    • Dorothee

    When starting the elastic analysis Diamonds gives the error: No connection could be made because the target machine actively refused it Cause: your anti-virus/anti-spam software blocks the calculation core of Diamonds. Solution Close Diamonds. Add Diamonds.exe and BuildSoftSever.exe to the list of safe programs in the anti-virus/anti-spam software: [For Diamonds…

  • Load combinations SLS cannot be generated

    • Dorothee

    After generating the load combination, there are no SLS combinations available. However, there are combinations ULS. [NL] Combinaties BGT ZC QP [FR] Combinaisons ELS CR QP Solution Check the settings of linked load groups and incompatible load groups in the windows Load groups. Inconsistencies in the compatibility definition result in…

  • Error: Impossible to draw the node in 3D

    • Dorothee

    Error message on creating a new connection in PowerConnect. Solution [Windows 11] Your computer probably contains more than one graphical card. You can check the amount of graphical card using the Device Manager (NL: Apparaatbeheer) of Windows. Asign the internal graphical card to PowerConnect by following these steps: Click with…

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