Dorothee – BuildSoft Support

Een extra module laden

Dorothee — Wed, 03 Jun 2026 10:04:36 +0000

Wanneer je een nieuwe Diamonds module koopt en je dongle of cloud licentie wordt geüpdatet, moet je deze ook inladen in Diamonds.

Stap 1: Diamonds opnieuw opstarten

Er zijn hier 3 mogelijkheden.

Optie a – U ziet een venster waarin u de modules kunt selecteren
Optie b – Je ziet “Licentie van module xxx niet gevonden”.
Optie c – Je ziet geen venster bij het opstarten

Optie a – U ziet een venster waarin u de modules kunt selecteren

Oplossing optie a

Selecteer de extra module om deze in deze Diamonds sessie te laden.

Optie b – Je ziet “Licentie van module xxx niet gevonden”.

Oplossing optie b

Controleer of de extra module aanwezig is in de lijst:

Module staat niet in de lijst => De module wordt geladen.
Module staat in de lijst
- Module verloopt over x dagen => De module wordt geladen
- Module is niet gevonden => neem contact op met BuildSoft

Optie c – Je ziet geen venster bij het opstarten

Oplossing optie c

Ga naar ‘Help > Over Diamonds > Licentie-info‘.
Ga naar het tabblad ‘Licenties om volgende keer te gebruiken’.
Vink de extra modules aan die u wilt laden – vanaf nu bij elke start.
Klik twee keer op ‘OK‘ om de dialoogvensters te sluiten.
Start Diamonds opnieuw op. De wijzigingen worden nu opgeslagen.

How to remove users from cloud license

Dorothee — Fri, 23 Jan 2026 10:19:16 +0000

In some cases you want to remove users from your cloud license, for example because of inactivity. Follow the steps blow to free the cloud license.

Open CodeMeter Control Center
Click on Webadmin

Go to License Monitoring
Look in the section ‘6001423’
Click on the first number before the program
- 1 for Diamonds
- 50 for BIM Expert
- 101 for ConCrete
- 103 for ConCrete Plus
- 104 for PowerConnect
- 105 for 12Build

You get an overview of all the people using the cloud license. Click on the ‘bin’ icon to remove the user(s) of your choice.
The license is now free

In case of Diamonds: repeat steps 5-6 for all Diamonds modules on your cloud (n° 2-17)

Update CodeMeter Cloud System 03/11/25

Dorothee — Tue, 21 Oct 2025 08:25:39 +0000

Monday 03/11/25, the CodeMeter Cloud System will be updated. Between 19h and 22h, your cloud licenses will be possibly not available.

Actions you need to take

AFTER the update, you need to restart EVERY machine that has cloud license installed.

Alternatively, you can just restart the CodeMeter Service.

New feature: License monitoring

As from this update it possible to monitor who is currently using your cloud license. This feature requires to have installed the newest CodeMeter 8.40a (click here for Mac version) .

Go to the article on License Monitoring

Who is using my cloud license? (License monitoring)

Dorothee — Tue, 21 Oct 2025 08:21:51 +0000

Make sure you have Codemeter 8.40a (or more recent) installed. If you’re using the cloud license in a network configuration, you need to have Codemeter 8.40a (or more recent) installed on both the client and the server machine.
If you have and older version of Codemeter, you can download the most recent version here.

Select the cloud license from the list and click on the button Webadmin. An internetpage will open.

Go to the menu License monitoring > All licenses.
In the columns Used and Available you can check how many free licenses there still are for a certain module and how many are in use.

The license system of Diamonds is modular. Meaning you purchase the licenses that are relevant for your business. But the one license you always need to boot Diamonds is “Diamonds 2D bars”. Click on the “1” before it.

In the column Client (User) you can see who is using that license.
You can check who is using other modules, the same way.

Installation CodeMeter

Dorothee — Wed, 11 Jun 2025 07:59:21 +0000

CodeMeter is a 3rd party License Managing software and is required for use of all BuildSoft software.

Installing CodeMeter is a simple process. Download Codemeter and run Codemeter.exe.

1. Click Next to start the CodeMeter installation wizard.

2. You need accept the End-User License Agreement by selecting the option I accept the terms in the License Agreement

3. Choose the installation scope and the features to be installed. We recommend to Install for all users of this machine as is and install all features. Click twice Next.

4. Click Install to install CodeMeter. You might need to enter administrative credentials during the process.

5. Click Finish to complete the installation.

Installation troubles?

If you are experiencing installation problems

Download and install Teamviewer and call our support desk (+3292526628) during working hours.
Using Teamviewer, we can look on your screen an see what the problem might be.
Make sure you have admin rights on your computer. Otherwise we won’t be able to install/ uninstall anything.

How to activate a webshop license

Dorothee — Tue, 25 Mar 2025 13:21:04 +0000

Install CodeMeter software
Go to the CodeMeter License Central
Enter your license key. This is typically in the form of XXXXX-XXXXX-XXXXX-XXXXX

You should see the name of your ordered license in the column ‘Name’, with the Status ‘Available’

Click ‘Activate Selected Licenses Now’
The Online License Transfer starts – this might take a while.

Click OK when you get the message that the transfer is successful.

You can now close this page and start using the purchased software.

If you have any questions about your webshop purchase please contact us: support@buildsoft.eu

Can I transfer a webshop license?

Dorothee — Mon, 24 Mar 2025 13:30:59 +0000

Unfortunately this is not possible. Webshop licenses are not transferable between computers.

Release notes BIM Expert 2025

Dorothee — Tue, 11 Feb 2025 15:50:50 +0000

BIM Expert 2025r01

Release date: 25/06/2025

New featuresFixesInstallation

IFC plugin

Added the option to set “Z” as the vertical axis of the model.
We previously exported the model according to the Diamonds coordinate system, meaning “Y” is the vertical axis.

Idea StatiCa plugin

Support for IdeaStatiCa 25.0
For this version, the option to export to IdeaBeam has been removed since IDEA has also removed that functionality.

Tekla plugin, PowerConnect plugin & Connection Assembler

Support for Tekla Structures version 2025

Diamonds plugin

Fixed the conversion of train loads to USBM

Requirements

CodeMeter 8.20a (or more recent)
Gateway 2.09.0001 (or more recent)

BIM Expert 2025

Release date: 11/02/2025

New featuresFixesInstallation

IFC plugin – NEW

Export models to IFC

SAF plugin – NEW

Import models from SAF format
SAF is well known format, supported by many programs, see a full list here

Idea StatiCa plugin

Support for IdeaStatiCa 24.1

CSI plugin

Support for SAP2000 v26 & v26.2

Tekla plugin, PowerConnect plugin & Connection Assembler

Support RHS splice

Fix Diamonds Plugin: conversion issue one direction T plate section Diamonds -> UBSM
Small fix in opacity calculation of elements in 3D renderer

Requirements

CodeMeter 8.20a (or more recent)
Gateway 2.08.0001 (or more recent)

From SAF to PowerConnect

Dorothee — Tue, 04 Feb 2025 10:02:46 +0000

This article explains how to send one or more SAF nodes to PowerConnect, using BIM Expert.

1. Good to know

SAF (Structural Analysis Format) is a file format that is supported by many programs, so this workflow can also be used when you want to go

From SCIA Engineer to PowerConnect
From Risa to PowerConnect
From Graphisoft / Archicad to PowerConnect
From Allplan to PowerConnect
From RadImpex to PowerConnect
From AxisVM to PowerConnect
From Sofistik to PowerConnect
From Dlubal to PowerConnect
From mbAECStrukturEditor to PowerConnect
From D.I.E to PowerConnect
From InfoGraph to PowerConnect
From NextFEM to PowerConnect
From MasterSap to PowerConnect
From Prota Structure to PowerConnect
From Karamba3D to PowerConnect

In the relevant software, make an export to SAF file and continue with the steps below.

2. Send the SAF model to PowerConnect

2.1 From SAF to BIM Expert

2.2 From BIM Expert to PowerConnect

In the Model tab, select ‘Export’. Next, choose the destination software, namely PowerConnect. Click to continue.

2.2.1 Settings

You can choose to either

save the model as *.bpc-file
send the model to the current open PowerConnect instance – you see all open instances of PowerConnect

Select your choice and click to continue.

2.2.2 Automatic detection of connection components

BIM Expert automatically detects existing connection components in the model. You get an overview of all found connection components and whether they can be transferred to PowerConnect. Use the eye button in the ‘Show’ column to see a detailed popup window of the connection. Possible descriptions are

Some internal forces could not be retrieved from the analysis results No (or not all) internal forces are present from the source software.
The connection is identical to connection(s) {IDs} and therefore has been grouped Identical connections will be treated as one connection. You must only calculate the connections one, with envelope forces.
Connection merged with one or more parts of the following connection: {ID} The connection is merged with other one to create a more complex connection (e.g. two shear connections to beam-column are merged to design a double-sided shear connection)
Connection divided into <….> connections A complex connection has been split up into smaller PowerConnect connections
The connection bars/plates with following ID’s could not be recognized: {IDs} The connection is recognized and can be calculated with PowerConnect, execpt for these bars/plates, with given Ids
Connection type not support This connection configuration cannot be calculated by PowerConnect, so it will not be transferred.

If no connections are found, you will see

2.2.3 Add connections manually via Connection Assembler

You can make your own connections by clicking ‘Modify’ (see image above). In the next window, you see on the left hand side the BIM Expert model. In this window you see the regular scroll, 3D orbit and pan functions. On the right hand side, there is on top an overview of created connections and at the bottom, the ‘Create’ button to make new connections. In the next step you choose the connection type

Moment connections: beam-column, beam-beam, splice, beam-column-beam or CHS splice
Shear connections: beam-column or beam-beam, beam-column-beam or beam-beam-beam
Base plate connections

After selecting for example ‘Beam to column’ you select the column and next the beam element from the 3D image on the left hand side. Click once on the column element and next on the beam element. BIM Expert will list and indicate which connections are possible:

Beam to column flange > possible, and marked with
Beam to column web > not possible, and not marked – you can click the orange arrow at the end to fold out the details and see why this connection is not possible.

On clicking ‘Create’, the connection is added to the list of connections on top. Having selected the beam-column type, you can now continue making this type of connections, until you click ‘Change pattern’. When the connection definition is finished, you click ‘Close’ and ‘Accept’ to continue to PowerConnect. If you have chosen to open the model directly in PowerConnect, you will get a notification in PowerConnect on the right side. You can now choose to load the model or to delete it (by using the ‘x’).

3. Final steps in PowerConnect

All connections will appear in the node list on the left side (as from PowerConnect 2021). Remember that all identical connections will be grouped as 1.

Connections made with the Connection Assembler might appear with a red bar and as ‘Undefined’. The connector type must be chosen (e.g. end plate, shear plate, welded, angles etc)

Click on this connection to set the connector.

If no loads or internal forces were transferred, you should add loads in PowerConnect, in order to have a proper design of the connections.

4. Get started with BIM Expert

Download your free trial of BIM Expert

How to add BIM Expert as a plugin in SAP2000

Dorothee — Fri, 31 Jan 2025 10:55:50 +0000

Tools > Add/Show plugins

Click ‘Browse’ to locate the BIM Expert SAP2000 dll
- Go to C:\Program Files (x86)\BuildSoft\BIM Expert\Plugins\CSI\
- Select the dll SAP2000{version}PlugInBuildSoftBIMExpert.dll, with {version} according to your current SAP2000 version open (e.g. SAP2000v24PlugInBuildSoftBIMExpert.dll)
- Click ‘Open’

Change the Menu Text name to ‘BIM Expert’

Click ‘Add’ to add the plugin’ & ‘Ok’

BIM Expert is now in the Tools menu