When opening a project an error appears and Diamonds doesn’t continue opening the file.
Solution 1
- Close the project/Diamonds and go to the folder where the project is saved.
- Delete the file {file name}.bsr. This file contains the mesh.
Delete the folder {file name}_bsr. This folder contains the results.
DO NOT delete the the file {file name}.bs!. If this solution doesn’t help, you’ll need this file in solution 2. - Try to open the file.
Solution 2
- Open the file {file name}.bs! instead of the {file name}.bsf. The {file name}.bs! is a back up of {file name}.bsf.
Solution 3
- Go to My Documents > Diamonds > {current version} > OldBackUpFiles. This folder contains the back up files made by Diamonds.
- Based on the date and size of the files, try to retrieve (an older version of) the model.
- Open this file with Diamonds.
Solution 4
- Try to import the model in BIM Expert. And make BIM Expert export it again to Diamonds.
If you do not have a BIM Expert license, but you do have a license with maintenance (in lease or rent the maintenance is included), you can send the model to support@buildsoft.eu. Then the support will try to do it for you.