• Preference CodeMeter dongle or license

    • 23/08/2017
    • Dorothee

    You can set the preference dongle in the Diamonds interface, or manually in the Diamonds.ini file. Option a: via Diamonds interface Read this article: https://support.buildsoft.eu/knowledge-base/how-to-select-license-dongle-at-diamonds-start-up/ Option b: via Diamonds.ini This method describes how to add manually a preference dongle or license to Diamonds Examples Dongle [TMAINFORM_PREF] CODEMETER=2-1836024 Soft license (Trial…

  • Error 1935. An error occurred during the installation of assembly

    • 30/06/2017
    • Dorothee

    On installing ConCrete or ConCrete Plus you get following error message Error 1935. An error occurred during the installation of assembly ‘Microsoft.MSXML2,publicKeyToken=”6bd6b9abf345378f”,version=”4.20.9818.0″,type=”win3 2″,processor Architecture=”x86″. Please refer to help and support for more information. HRESULT 0x8007001F. Solution 1 Run the installer again and install the applicaction for all users. Solution 2…

  • Port is Busy: All pipe instances are busy.

    • 13/06/2017
    • Dorothee

    Error on running the calculation (elastic analysis): Port is Busy: All pipe instances are busy   [NL]: Poort is bezet: Alle pipes zijn bezet. [FR]: Le port est occupé: Toutes les isntances des canaux de communication sont occupées. [ES]: El puerto está ocupado: Todas las instancias de canalización están en…

  • When to use Sj or Sj,ini in global analysis

    • 12/06/2017
    • Dorothee

    In case of a semi-rigid joint, the effects of the behaviour of the joints on the distribution of internal forces and moments within a structure, (and on the overall deformations), should be taken into account. When these effects are sufficiently small they may be neglected, this is the case when…

  • Why do ConCrete and Diamonds give different results

    • 24/04/2017
    • Dorothee

    You have made a beam or plate element in Diamonds and ConCrete and you do not get the same results from both programs. Solution You probably have not made the same assumptions in both programs. To get the same results, you should model the same. Verify all items in the…

  • Some windows are too large for my screen

    • Dorothee

    The dialog windows is bigger than the screen. The OK and Cancel button are not visible and not accessible. Permanent solution Choose a smaller font size: Control panel > Appearance and personalisation > Adjust screen resolution > Make text and other items larger or smaller   Temporary solution 1 Move…

  • SQL Installation error 27502 – 0

    • Dorothee

    Error 27502. Could not connect to Microsoft SQL Server ‘(local)\SQLExpress14’. Invalid authentication specification (0) [NL] Ongeldige autorisatiegegevens [FR] Spécification de permission non valide Solution Click ‘Ok’ Cancel the setup Run the Gateway setup again Select existing database instance => the one you just have installed (in the above printscreen :…

  • SQL Installation error 27506 – 226

    • Dorothee

    Error 27506. Error executing SQL script add_groups.sql. Line 26. ALTER DATABASE statement not allowed within multi-statement transaction. (226) Solution No rights on current SQLExpress, so install a new instance.

  • Error 1913: Setup cannot update file C:/windows/win.ini

    • 19/04/2017
    • Dorothee

    Error on installing ConCrete or ConCrete Plus: Error 1913: Setup cannot update file C:/windows/win.ini  or Error 1913: Could not update the INI file C:\WINDOWS\SysWOW64\WIN.INI. Verify that the file exists and that you can access it. Solution 1 Disable your virus scanner (temporary) and run the installer again. Solution 2 Run…

  • Error: Failed to write to an IPC Port: The pipe is being closed

    • 18/04/2017
    • Dorothee

    Error message when the computer was at non-active for a period of time: Failed to write to an IPC Port: The pipe is being closed [NL]: Kan niet schrijven naar een IPC-poort: De pipes wordt gesloten. [FR]: Échec de l’écriture sur un port IPC: Le canal de communication est sur…

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