Error from CodeMeter Control Center: Update for CmDongle x-xxxxxxx FirmItem 100684 –> The specified Product Item Option is not defined, Error 24. Solution The upgrade file has already been executed. No further actions are required
Error from CodeMeter Control Center: Update for CmDongle x-xxxxxxx FirmItem 100684 –> The CRC value for the Queen Memory is wrong, Error 60. Solution The dongle is probably damaged. Please contact BuildSoft to discuss the possibilities for replacing the dongle.
Error from CodeMeter Control Center: Update for CmDongle x-xxxxxxx FirmItem 100684 –> Box not found. Solution The license dongle belonging to the upgrade file you’re trying to execute, is not plugged in or not recognized by the computer. If the license dongle was plugged into the computer: re-plug the license…
On launching PowerConnect (directly or through PowerFrame/Diamonds) following message appears: Xenocode Postbuild 2010 The application was unable to load a required virtual machine component. Please contact the publisher of this application for more information. Solution This error message appears after installing Windows update KB3045999 as from medio April 2015. Two…
On calculating a project with soil layers the warning appears WARNING: The horizontally projected area of these mesh lines is too small to be used in soil analysis, the attached soil layer profile is not taken into account: {mesh line numbers} [NL]: WARNING: Het horizontaal geprojecteerde gebied van deze mesh is…
Titles and headers consist of symbols, but no readable letters or words. Solution The font is not defined correctly: Go to the menu ‘File’ → ‘Print report’ → tab ‘General’ Choose a known font type, for example ‘Arial’
Error message on opening Diamonds: Unable to find a suitable pixel format or Unable to set the pixel format. [NL]: Kon geen geschikt pixel-formaat vinden. Solution Close Diamonds Right click with mouse on desktop and click ‘Properties’ Go to page ‘Settings’ → ‘Advanced’ Go to page ‘Troubleshoot’ Move hardware acceleration…
On calling the wind generator for a selected 2D frame. Solution The 2D structure is not a closed contour (besides the supports). Somewhere in the selection of two or more bars are not properly connected. Zoom in a couple of times at different points of the selected 2D structure and…
During log on, you get following error message: The server has rejected the client credentials Solution The given password does not correspond with the username. Click ‘OK’ Try logging on again For Diamonds/PowerConnect 2017, 2017r01 and BIM Expert 2017: The user name and password to fill out are identical to…
Error message on launching Diamonds: The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time Solution The Diamonds section library file was not closed properly: Go to the folder ‘My documents’ → ‘Diamonds’ → {Diamonds version}…
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