• How to check if port is open

    To test if ports on server machine are open: Open Windows PowerShell (Click Start, type PowerShell, and then click Windows PowerShell). Typ tnc {ip_server} -Port {port_number}. If you’re using this article to test if there’s a network problem with your license dongle, use the IPv4 address and port 22350. That…

  • Cannot connect to Gateway on Server

    Gateway Server is installed on server machine and users are created. From the client machine, it takes a long time to load the libraries and BIM Expert hangs. Solution Test if the ports you have set in the Gateway Configuration Tool (default 501 & 502) in are open on the…

  • Cloud license is disconnected

    In the CodeMeter Control Center, the cloud license shows as disconnected. Solution 1 Make sure you use Codemeter version 8.40d (or more recent). You can check the version, by running Codemeter. Next you go to Help > About. If you’re using an older version, you can download the most recent…

  • Error: Access to the path C:\ …..\Temp.wmf is denied

    When exporting to an RTF report, following error message appears Your request has caused the following error: Access to the path ‘C:\Program Files (x86)\Diamonds2021\Temp.wmf’ is denied Solution Close Diamonds On your desktop > Right click the Diamonds icon > Properties > Compatibility Check the option ‘Run this program as an…

  • Release notes BIM Expert 2021

    BIM Expert 2021r02 Release date: 6/12/2021 BIM Expert 2021r01 Release date: 29/11/2021 BIM Expert 2021 Release date: 22/7/2021

  • Where can I review the webinars?

    The webinars can be review using the links below. Registration on the webinar-platform is always required. English French | Français Dutch| Nederlands

  • How to select license dongle at Diamonds start-up

    This setting is usefull in case of a multiple network dongles: Open Diamonds on the user’s computer Go to ‘Help > About Diamonds > License info‘ Go to the tab page ‘License to use in next session‘ Check the option ‘Show these options when starting Diamonds‘ Click ‘Ok‘ to confirm…

  • Intersig FAQ

    Concrete cover c The concrete cover c is to the axis of the bottom wire. Total length L The total length is the net calculation length – axis to axis. Concrete age Age concrete is when the top layer is poured, supported by the strut. Extra load q The extra…