{"id":5836,"date":"2020-09-21T09:16:15","date_gmt":"2020-09-21T09:16:15","guid":{"rendered":"https:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=5836"},"modified":"2024-01-29T14:19:22","modified_gmt":"2024-01-29T14:19:22","slug":"error-data-currently-not-found-on-gateway-gateway-database-is-updating-at-buildsoft-gateway-client-materialdataprovider-getdatabaseitemdata","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/nl\/knowledge-base\/error-data-currently-not-found-on-gateway-gateway-database-is-updating-at-buildsoft-gateway-client-materialdataprovider-getdatabaseitemdata\/","title":{"rendered":"Error: Data currently not found on Gateway: Gateway database is updating at BuildSoft.Gateway.Client.MaterialDataProvider.GetDatabaseItemData(&#8230;)"},"content":{"rendered":"<p>On opening a file in Diamonds, you get the error:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-5837 aligncenter\" src=\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/09\/ErrorDataCurrentlyNotFound.png\" alt=\"\" width=\"624\" height=\"342\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/09\/ErrorDataCurrentlyNotFound.png 624w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/09\/ErrorDataCurrentlyNotFound-300x164.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/09\/ErrorDataCurrentlyNotFound-50x27.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/09\/ErrorDataCurrentlyNotFound-60x33.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/09\/ErrorDataCurrentlyNotFound-35x19.png 35w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/p>\n<h2>Solution<\/h2>\n<ul>\n<li>Start the service Gateway. The worksflow is the same as the solution in <a href=\"https:\/\/buildsoftsupport.com\/knowledge-base\/connect-client-to-gateway\/\">this<\/a> article.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>On opening a file in Diamonds, you get the error: Solution Start the service Gateway. The worksflow is the same as the solution in this article.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[67,1243],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/5836"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/comments?post=5836"}],"version-history":[{"count":2,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/5836\/revisions"}],"predecessor-version":[{"id":12468,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/5836\/revisions\/12468"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/media?parent=5836"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=5836"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=5836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}