{"id":4284,"date":"2019-05-24T08:24:02","date_gmt":"2019-05-24T08:24:02","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=4284"},"modified":"2024-01-29T14:21:02","modified_gmt":"2024-01-29T14:21:02","slug":"an-exception-occured-in-the-service-when-handling-the-control-request","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/nl\/knowledge-base\/an-exception-occured-in-the-service-when-handling-the-control-request\/","title":{"rendered":"Error 1064: An exception occured in the service when handling the control request"},"content":{"rendered":"<p>On starting the Gateway Server service in the Taskmanager, you get the error:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-4285 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2019\/05\/Error1064.png\" alt=\"\" width=\"372\" height=\"167\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/05\/Error1064.png 372w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/05\/Error1064-300x135.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/05\/Error1064-50x22.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/05\/Error1064-60x27.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/05\/Error1064-35x16.png 35w\" sizes=\"(max-width: 372px) 100vw, 372px\" \/><\/p>\n<p><em>[NL]: Kan de Gateway Server &#8211; service op Lokale computer niet starten. Fout 1064: Uitzondering in de service bij het verwerken van de besturingsopdracht.&nbsp;<\/em><\/p>\n<p><em>[FR]: Erreur 1064: Une exception s&#8217;est produite dans le service lors du traitement de la commande.<\/em><\/p>\n<p><em>[ES]: Error 1064: Se present\u00f3 una excepci\u00f3n en el servicio al administrar la solicitud de control.<\/em><\/p>\n<h2>Solution<\/h2>\n<ul>\n<li>Uninstall Gateway&nbsp;(Start &gt; Control Panel&gt; Programs and Features &gt; find&nbsp;Gateway in the list and hit \u2018Uninstall\u2019)<\/li>\n<li><a href=\"https:\/\/support.buildsoft.eu\/knowledge-base\/where-can-i-download-gateway\/\">Download <\/a>Gateway.<\/li>\n<li>Right mouse click on *.exe &gt; Run as Administrator<\/li>\n<li>Install Gateway with default settings.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>On starting the Gateway Server service in the Taskmanager, you get the error: [NL]: Kan de Gateway Server &#8211; service op Lokale computer niet starten. Fout 1064: Uitzondering in de service bij het verwerken van de besturingsopdracht.&nbsp; [FR]: Erreur 1064: Une exception s&#8217;est produite dans le service lors du traitement&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[1243],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/4284"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/comments?post=4284"}],"version-history":[{"count":2,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/4284\/revisions"}],"predecessor-version":[{"id":12471,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/4284\/revisions\/12471"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/media?parent=4284"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=4284"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=4284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}