{"id":3355,"date":"2018-08-24T08:13:14","date_gmt":"2018-08-24T08:13:14","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=3355"},"modified":"2020-09-15T09:00:31","modified_gmt":"2020-09-15T09:00:31","slug":"concreteplus-exe-has-stopped-working","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/nl\/knowledge-base\/concreteplus-exe-has-stopped-working\/","title":{"rendered":"ConCretePlus.exe has stopped working"},"content":{"rendered":"<p>The ConCrete Plus software does not start up. You get an error message<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-5817 aligncenter\" src=\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2018\/08\/ConCretePlusHasStoppedWorking.png\" alt=\"\" width=\"352\" height=\"179\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/08\/ConCretePlusHasStoppedWorking.png 352w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/08\/ConCretePlusHasStoppedWorking-300x153.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/08\/ConCretePlusHasStoppedWorking-50x25.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/08\/ConCretePlusHasStoppedWorking-60x31.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/08\/ConCretePlusHasStoppedWorking-35x18.png 35w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/><\/p>\n<p><em>[NL]: ConCrete Plus werkt niet meer<\/em><\/p>\n<p><em>[FR]: ConCrete Plus\u00a0\u00e0 cess\u00e9 de fonctionner<\/em><\/p>\n<p><em>[ES]: ConCrete Plus\u00a0dej\u00f3\u00a0de funcionar<\/em><\/p>\n<h2>Solution 1: Reset the preference files<\/h2>\n<ul>\n<li>Close all ConCrete Plus projects.<\/li>\n<li>Go to\u00a0<strong>C:\\Users\\**YourUsername**\\AppData\\Local\\VirtualStore\\Program Files (x86)\\BuildSoft\\ConCrete<\/strong><br \/>\nNotes:<\/p>\n<ul>\n<li>the folder &#8216;AppData&#8217; is a hidden folder. You can show the hidden folders in the <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/14201\/windows-show-hidden-files\">folder options<\/a>.<\/li>\n<li>In case of Windows XP you go to C:\\Program Files\\BuildSoft\\ConCrete<\/li>\n<\/ul>\n<\/li>\n<li>Delete the preference files\n<ul>\n<li>CONCRETEPLUS_7.PRF<\/li>\n<li>CONCRETEPLUS_7.PR$<\/li>\n<li>DLLCONCRETEPLUS_7.PRF<\/li>\n<\/ul>\n<\/li>\n<li>Restart ConCrete Plus.<\/li>\n<\/ul>\n<h2>Solution 2<\/h2>\n<ul>\n<li><a href=\"http:\/\/buildsoftsupport.com\/knowledge-base\/installing-a-local-printer\/\">Install a local printer<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The ConCrete Plus software does not start up. You get an error message [NL]: ConCrete Plus werkt niet meer [FR]: ConCrete Plus\u00a0\u00e0 cess\u00e9 de fonctionner [ES]: ConCrete Plus\u00a0dej\u00f3\u00a0de funcionar Solution 1: Reset the preference files Close all ConCrete Plus projects. Go to\u00a0C:\\Users\\**YourUsername**\\AppData\\Local\\VirtualStore\\Program Files (x86)\\BuildSoft\\ConCrete Notes: the folder &#8216;AppData&#8217; is a&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[56],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/3355"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/comments?post=3355"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/3355\/revisions"}],"predecessor-version":[{"id":3483,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/3355\/revisions\/3483"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/media?parent=3355"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=3355"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=3355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}