{"id":23996,"date":"2026-02-24T15:56:25","date_gmt":"2026-02-24T15:56:25","guid":{"rendered":"https:\/\/support.buildsoft.eu\/?post_type=ht_kb&#038;p=23996"},"modified":"2026-03-10T10:18:46","modified_gmt":"2026-03-10T10:18:46","slug":"error-smart-app-control-has-blocked-an-app-that-may-be-unsafe","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/nl\/knowledge-base\/error-smart-app-control-has-blocked-an-app-that-may-be-unsafe\/","title":{"rendered":"Error: Smart App Control has blocked an app that may be unsafe"},"content":{"rendered":"\n<p>When starting Diamonds, PowerConnect or BIMExpert on Windows 11, you get the following error:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2026\/02\/ErrorSmartControlApp.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2026\/02\/ErrorSmartControlApp.png\" alt=\"\" class=\"wp-image-23997\" width=\"342\" height=\"250\"\/><\/a><\/figure><\/div>\n\n\n<p><em>NL: Smart App Control heeft een app geblokkeerd die mogelijk onveilig is<\/em><\/p>\n\n\n\n<p><em>FR: Le Contr\u00f4le intelligent des applications a bloqu\u00e9 cette application<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>This error only occurs on computers with the fresh, clean installation of Windows 11. You don&#8217;t get this error when you upgrade Windows 10 to Windows 11. <\/p>\n\n\n\n<p>At the moment, we haven&#8217;t found the option to include a whitelist of safe programs in Smart App Control. So the only thing you can do, is turn off Smart App Control:<\/p>\n\n\n\n<ul>\n<li>Go to <em>Start <\/em>> <em>Smart App Control<\/em>  (FR: <em>Contr\u00f4le intelligent des applications<\/em>)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2026\/02\/SmartAppControl.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2026\/02\/SmartAppControl.png\" alt=\"\" class=\"wp-image-24979\" width=\"514\" height=\"320\"\/><\/a><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>When starting Diamonds, PowerConnect or BIMExpert on Windows 11, you get the following error: NL: Smart App Control heeft een app geblokkeerd die mogelijk onveilig is FR: Le Contr\u00f4le intelligent des applications a bloqu\u00e9 cette application Solution This error only occurs on computers with the fresh, clean installation of Windows&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[66,64],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/23996"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/comments?post=23996"}],"version-history":[{"count":2,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/23996\/revisions"}],"predecessor-version":[{"id":25379,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/23996\/revisions\/25379"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/media?parent=23996"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=23996"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=23996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}