{"id":23910,"date":"2026-02-05T11:13:56","date_gmt":"2026-02-05T11:13:56","guid":{"rendered":"https:\/\/support.buildsoft.eu\/?post_type=ht_kb&#038;p=23910"},"modified":"2026-02-05T11:13:57","modified_gmt":"2026-02-05T11:13:57","slug":"cloud-license-is-invalid","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/nl\/knowledge-base\/cloud-license-is-invalid\/","title":{"rendered":"Cloud license is invalid"},"content":{"rendered":"\n<p>In the CodeMeter Control Center, the cloud license shows as invalid.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2026\/02\/ErrorCloudInvalid.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2026\/02\/ErrorCloudInvalid.png\" alt=\"\" class=\"wp-image-23911\" width=\"443\" height=\"326\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>The credential-file (*.wbc) you&#8217;ve imported is has been replaced by a new one. When you try to import the old one, you get an invalid license. New credential-files are created on client request: to solve license issues, to end misuse by ex-employees and so on. <br>So somebody in your company  will problably have the latest credential-file. However, if you cannot find it, contact the support-desk (support@buildsoft.eu) and we&#8217;ll send it to you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the CodeMeter Control Center, the cloud license shows as invalid. Solution The credential-file (*.wbc) you&#8217;ve imported is has been replaced by a new one. When you try to import the old one, you get an invalid license. New credential-files are created on client request: to solve license issues, to&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[1008],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/23910"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/comments?post=23910"}],"version-history":[{"count":1,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/23910\/revisions"}],"predecessor-version":[{"id":23912,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/23910\/revisions\/23912"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/media?parent=23910"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=23910"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=23910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}