{"id":2387,"date":"2018-02-02T14:44:07","date_gmt":"2018-02-02T14:44:07","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=2387"},"modified":"2024-01-29T14:24:40","modified_gmt":"2024-01-29T14:24:40","slug":"error-1922-service-gateway-server-gatewayserver-could-not-be-deleted","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/nl\/knowledge-base\/error-1922-service-gateway-server-gatewayserver-could-not-be-deleted\/","title":{"rendered":"Error 1922: Service Gateway Server (GatewayServer) could not be deleted"},"content":{"rendered":"<p>During the installation of Gateway, you get the error<\/p>\n<p style=\"text-align: center;\"><em>Error 1922: Service Gateway Server (GatewayServer) could not be deleted. Verify that you have sufficient privileges to remove system services.<\/em><\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-2388 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2018\/02\/Error1922.png\" alt=\"\" width=\"541\" height=\"223\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/02\/Error1922.png 541w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/02\/Error1922-300x124.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/02\/Error1922-50x21.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/02\/Error1922-60x25.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/02\/Error1922-35x14.png 35w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/><\/p>\n<h2>Solution<\/h2>\n<ul>\n<li>Close the installer\/messages.<\/li>\n<li>Open Task Manager &gt; tab page \u2018Services\u2019 &gt; Click on \u2018Open Services\u2019.<\/li>\n<li>Find the service &#8216;Gateway&#8217;&nbsp;&gt; right mouse button &gt; \u2018Stop\u2019.<\/li>\n<li>Find the service &#8216;Gateway Server&#8217;&nbsp;&gt; right mouse button &gt; \u2018Stop\u2019.&nbsp;    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Can't stop the service?<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>When you try to stop the service, you get the error:<br \/>\n<em>Windows could not stop the Gateway Server service on Local Computer. Error 1061: The service cannot accept control messages at this time.<\/em><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1446 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/05\/gateway_errorservicestop.png\" alt=\"\" width=\"475\" height=\"200\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/gateway_errorservicestop.png 475w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/gateway_errorservicestop-300x126.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/gateway_errorservicestop-50x21.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/gateway_errorservicestop-60x25.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/gateway_errorservicestop-35x15.png 35w\" sizes=\"(max-width: 475px) 100vw, 475px\" \/><\/p>\n<h3>Solution<\/h3>\n<p>In the Taskmanager, go to the &#8216;Details&#8217; tab and stop the processes &#8216;BuildSoft.Gateway.exe&#8217; and &#8216;BuildSoft.Gateway.Server.exe&#8217;.<\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t<\/li>\n<li>Run the installer again.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>During the installation of Gateway, you get the error Error 1922: Service Gateway Server (GatewayServer) could not be deleted. Verify that you have sufficient privileges to remove system services. Solution Close the installer\/messages. Open Task Manager &gt; tab page \u2018Services\u2019 &gt; Click on \u2018Open Services\u2019. Find the service &#8216;Gateway&#8217;&nbsp;&gt; right&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[1243],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/2387"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/comments?post=2387"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/2387\/revisions"}],"predecessor-version":[{"id":12480,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb\/2387\/revisions\/12480"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/media?parent=2387"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-category?post=2387"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/nl\/wp-json\/wp\/v2\/ht-kb-tag?post=2387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}