{"id":6570,"date":"2021-05-25T11:39:09","date_gmt":"2021-05-25T11:39:09","guid":{"rendered":"https:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=6570"},"modified":"2025-12-15T15:45:18","modified_gmt":"2025-12-15T15:45:18","slug":"error-the-application-was-unable-to-start-correctly-0xc0000005","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/fr\/knowledge-base\/error-the-application-was-unable-to-start-correctly-0xc0000005\/","title":{"rendered":"Error: The application was unable to start correctly (0xc0000005)."},"content":{"rendered":"<p>When starting Diamonds\/PowerConnect or BIM Expert, you get the error:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-6571\" src=\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2021\/05\/Error0xc0000005.png\" alt=\"\" width=\"575\" height=\"200\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2021\/05\/Error0xc0000005.png 868w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2021\/05\/Error0xc0000005-300x104.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2021\/05\/Error0xc0000005-768x267.png 768w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2021\/05\/Error0xc0000005-50x17.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2021\/05\/Error0xc0000005-60x21.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2021\/05\/Error0xc0000005-35x12.png 35w\" sizes=\"(max-width: 575px) 100vw, 575px\" \/><\/p>\n[NL]: Kan applicatie niet correct starten (0xc0000005). Klik op OK om de toepassing te sluiten.<\/p>\n[FR]: L&rsquo;application n&rsquo;a pas r\u00e9ussi \u00e0 demarrer correctement\u00a0(0xc0000005). Cliquez sur OK pour fermer l&rsquo;application.<\/p>\n<h2>Solution<\/h2>\n<p>This error is caused by Avast Anti-virus who blocks the start of our software.<\/p>\n<ul>\n<li>As a test, you could de-activate Avast for 10 minutes and try to start or software.<\/li>\n<li>As a permanent solution, you should add an exception for our software in Avast Anti-virus.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>When starting Diamonds\/PowerConnect or BIM Expert, you get the error: [NL]: Kan applicatie niet correct starten (0xc0000005). Klik op OK om de toepassing te sluiten. [FR]: L&rsquo;application n&rsquo;a pas r\u00e9ussi \u00e0 demarrer correctement\u00a0(0xc0000005). Cliquez sur OK pour fermer l&rsquo;application. Solution This error is caused by Avast Anti-virus who blocks the&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[64,70,94],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/6570"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/comments?post=6570"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/6570\/revisions"}],"predecessor-version":[{"id":22689,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/6570\/revisions\/22689"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/media?parent=6570"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=6570"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=6570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}