{"id":612,"date":"2017-04-10T08:58:11","date_gmt":"2017-04-10T08:58:11","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=612"},"modified":"2020-08-28T12:47:53","modified_gmt":"2020-08-28T12:47:53","slug":"error-reading-setup-initialization-file","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/fr\/knowledge-base\/error-reading-setup-initialization-file\/","title":{"rendered":"Error reading setup initialization file"},"content":{"rendered":"<p>On launching the installation .exe file, the message appears:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-614 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/04\/setup_initializationfile.png\" alt=\"\" width=\"389\" height=\"267\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/04\/setup_initializationfile.png 389w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/04\/setup_initializationfile-300x206.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/04\/setup_initializationfile-50x34.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/04\/setup_initializationfile-60x41.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/04\/setup_initializationfile-35x24.png 35w\" sizes=\"(max-width: 389px) 100vw, 389px\" \/><\/p>\n<h2>Solution 1<\/h2>\n<p>The download file is not complete\/ corrupted. This occurs when you have a slow internet connect or when the anti-virus software is scanning the file during the download process. Usually the downloaded *.exe is smaller than it should be (for Diamonds the *.exe-installer is \u00b1 350MB, BIM Expert \u00b1 160MB, PowerConnect \u00b1 66MB).<\/p>\n<ul>\n<li>Click the message away.<\/li>\n<li>Delete the *.exe- file from your downloads folder<\/li>\n<li>Download the file again:\n<ul>\n<li>With a faster internet connection<\/li>\n<li>With a different browser<\/li>\n<li>You may also want to consider temporarily disabling your internet anti-virus scan<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>If that still doesn&rsquo;t solve the download-problem, contact the help-desk (support@buildsoft.eu) and request WeTransfer-download links.<\/p>\n<h2>Solution 2<\/h2>\n<p>The downloaded *.exe-file has the expected size of \u00b1 350MB for Diamonds\/ \u00b1 160MB for BIM Expert\/ \u00b1 66MB PowerConnect.<br \/>\nThe application cannot install because you have insufficient privileges to install applications.<\/p>\n<ul>\n<li>Click the\u00a0message\u00a0away.<\/li>\n<li>Right mouse click on the *.exe and choose the option <em>Run as Administrator<\/em>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>On launching the installation .exe file, the message appears: Solution 1 The download file is not complete\/ corrupted. This occurs when you have a slow internet connect or when the anti-virus software is scanning the file during the download process. Usually the downloaded *.exe is smaller than it should be&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[66,54,70],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/612"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/comments?post=612"}],"version-history":[{"count":4,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/612\/revisions"}],"predecessor-version":[{"id":5638,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/612\/revisions\/5638"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/media?parent=612"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=612"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}