{"id":1658,"date":"2017-10-18T15:26:40","date_gmt":"2017-10-18T15:26:40","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=1658"},"modified":"2025-02-06T13:28:54","modified_gmt":"2025-02-06T13:28:54","slug":"bim-expert-exchange-doesnt-want-to-open","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/fr\/knowledge-base\/bim-expert-exchange-doesnt-want-to-open\/","title":{"rendered":"BIM Expert Exchange doesn&rsquo;t want to open"},"content":{"rendered":"<p>When you select &lsquo;Open BIM Expert Exchange&rsquo;, BIM Expert doens&rsquo;t open on full screen. The following error occurs:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1659 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/10\/UnHandled.png\" alt=\"\" width=\"509\" height=\"211\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/10\/UnHandled.png 509w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/10\/UnHandled-300x124.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/10\/UnHandled-50x21.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/10\/UnHandled-60x25.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/10\/UnHandled-35x15.png 35w\" sizes=\"(max-width: 509px) 100vw, 509px\" \/><\/p>\n<p><em>Unhandled exception<\/em><\/p>\n<p><em>And unexpected error has occured. The application will close.<\/em><\/p>\n<p><em>The invocation of the constructor on type &lsquo;BuildSoft.WPF.DirectX.Viewer&rsquo; that matches the specified binding constraints threw an exception.<\/em><\/p>\n<h2>Solution (if the error pops up)<\/h2>\n<p>Install DirectX from <a href=\"https:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=8109\">the Microsoft Website<\/a>.<\/p>\n<h2>Solution (if the error doesn&rsquo;t pop up)<\/h2>\n<p>Define that BIM Expert should always run as Administrator. To do so:<\/p>\n<ul>\n<li>Open the Task Manager (<kbd>CTRL<\/kbd> +\u00a0\u00a0<kbd>ALT<\/kbd> + \u00a0<kbd>DEL<\/kbd> or right mouse click on the Windows bar).<\/li>\n<li>Find <em>BIM Expert<\/em> in the list and <em>End the task<\/em>.<\/li>\n<li>Right mouse click on the BIM Expert-logo on your Desktop.<\/li>\n<li>Go to <em>Properties<\/em> &gt; tab page <em>Compatibility<\/em> &gt; check the option <em>Run this program as Administrator.<\/em><\/li>\n<li>Start <em>BIM Expert<\/em> again.<\/li>\n<li>Try the export again.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>When you select &lsquo;Open BIM Expert Exchange&rsquo;, BIM Expert doens&rsquo;t open on full screen. The following error occurs: Unhandled exception And unexpected error has occured. The application will close. The invocation of the constructor on type &lsquo;BuildSoft.WPF.DirectX.Viewer&rsquo; that matches the specified binding constraints threw an exception. Solution (if the error&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[94],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/1658"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/comments?post=1658"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/1658\/revisions"}],"predecessor-version":[{"id":14688,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/1658\/revisions\/14688"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/media?parent=1658"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1658"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}