- \n
- Close PowerConnect but keep Diamonds open.
\nSelect all the connections you’d like to calculate and click on![\"\"](\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2024\/05\/KnopBerekenVerbindingen.png\")
. Don’t go any further yet.<\/li>\n - Go to My Documents > PowerConnect<\/strong>.
\nDepending on your operating system, the name ‘My Documents<\/strong>‘ can be ‘Documents<\/strong>‘.![\"\"](\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2018\/02\/PowerconnectPreferences3.png\")
<\/li>\n- Delete the folder ‘PowerConnect’.<\/li>\n
- Open Task Manager ( CTRL<\/kbd> + ALT<\/kbd> + DEL<\/kbd> or right mouse click on the Windows bar).
\nClick on ‘More details’.
\n![\"\"](\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/05\/TaskManagerServices.png\")
<\/li>\n- Go to the tab page Details.
\n<\/em>Find BuildSoft.Gateway.exe<\/em> in the list, select it and hit End Task.<\/em> BuildSoft.Gateway.Server.exe <\/em>will disappear from the list.
\nFind BuildSoft.Gateway.Server.exe<\/em> in the list, select it and hit End Task.<\/em> BuildSoft.Gateway.Server.exe <\/em>will disappear from the list.
\n![\"\"](\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/07\/ConnectGatewayToGateWayServerError.png\")
<\/li>\n- Go back to Diamonds and send one of the connections to PowerConnect.
\nYou’ll eventually see this dialog:
\n![\"\"](\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2024\/05\/PowerConnectConnecttogateway.png\")
<\/li>\n- When you see the dialog above, go back to the Task Manager ( CTRL<\/kbd> + ALT<\/kbd> + DEL<\/kbd> or right mouse click on the Windows bar). Click on ‘More details’.
\n<\/li>\n- Go to the tab page Services.
\n<\/em>Find Gateway<\/em> in the list, select it and hit Start.<\/em>
\nFind Gateway.Server<\/em> in the list, select it and hit Start.<\/p>\n<\/em><\/em><\/em>Both Gateway<\/em> and Gateway Server<\/em> should be started. If they are not, try again. Sometimes Gateway needs a second try.<\/li>\n
- PowerConnect will continue to boot and you should be able to calculate the connection.
\nAs long as you don’t close Diamonds, this procedure should make PowerConnect run.<\/li>\n<\/ul>\nSolution 2<\/h2>\n
- \n
- Use Diamonds 2023r01. (The exe can be requested by sending an email to support@buildsoft.eu)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
When sending a connection from Diamonds 2024 to PowerConnect, all the bolts, ends plates, welds, … seem to be gone. This is a bug related to Diamonds 2024. Solution 1 [temporarily fix] Close PowerConnect but keep Diamonds open. Select all the connections you’d like to calculate and click on ….<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[67],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/12846"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/comments?post=12846"}],"version-history":[{"count":2,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/12846\/revisions"}],"predecessor-version":[{"id":12850,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb\/12846\/revisions\/12850"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/media?parent=12846"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=12846"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=12846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}