{"id":5960,"date":"2020-10-26T08:51:21","date_gmt":"2020-10-26T08:51:21","guid":{"rendered":"https:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=5960"},"modified":"2021-04-06T17:52:45","modified_gmt":"2021-04-06T17:52:45","slug":"diamonds-crashes-when-you-drag-it-from-a-laptop-screen-to-a-monitor","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/diamonds-crashes-when-you-drag-it-from-a-laptop-screen-to-a-monitor\/","title":{"rendered":"Diamonds crashes when you drag it from a laptop screen to a monitor"},"content":{"rendered":"<p>This behaviour is caused by the program <a href=\"https:\/\/www.nahimic.com\/\">Nahimic<\/a>. Nahimic is a tool that enhances the sound quality on gaming computers. It is often already installed when you buy the computer.<br \/>\nTo indicate that the tool is active, it shows a short text and a logo on the screen. This interfers with the graphical processes of Diamonds causing Diamonds to crash.<\/p>\n<h2>Solution 1<\/h2>\n<ul>\n<li>Open Task Manager &gt; tab page \u2018Services\u2019.<\/li>\n<li>Click on \u2018Open Services\u2019.<img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1006 size-full aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/05\/StartServicesUsingTaskManager.png\" alt=\"\" width=\"454\" height=\"237\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/StartServicesUsingTaskManager.png 454w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/StartServicesUsingTaskManager-300x157.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/StartServicesUsingTaskManager-50x26.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/StartServicesUsingTaskManager-60x31.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/05\/StartServicesUsingTaskManager-35x18.png 35w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/li>\n<li>Find the Nahimic service(s) in the list and stop it.<br \/>\nTo prevent the Nahimic service from starting automatically in the future:<\/p>\n<ul>\n<li>Select the service &gt; right mouse click on it &gt; properties.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-5961 size-full\" src=\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/10\/NahamicService3.png\" alt=\"\" width=\"1254\" height=\"545\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3.png 1254w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3-300x130.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3-768x334.png 768w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3-1024x445.png 1024w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3-50x22.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3-60x26.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService3-35x15.png 35w\" sizes=\"(max-width: 1254px) 100vw, 1254px\" \/><\/li>\n<li>Set the start-up type to <em>Disabled<\/em>.<img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-5962 size-full\" src=\"https:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/10\/NahamicService4.png\" alt=\"\" width=\"1263\" height=\"754\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4.png 1263w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4-300x179.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4-768x458.png 768w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4-1024x611.png 1024w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4-50x30.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4-60x36.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/10\/NahamicService4-35x21.png 35w\" sizes=\"(max-width: 1263px) 100vw, 1263px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Solution 2<\/h2>\n<ul>\n<li>Uninstall Nahimic.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This behaviour is caused by the program Nahimic. Nahimic is a tool that enhances the sound quality on gaming computers. It is often already installed when you buy the computer. To indicate that the tool is active, it shows a short text and a logo on the screen. This interfers&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[67],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5960"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=5960"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5960\/revisions"}],"predecessor-version":[{"id":6432,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5960\/revisions\/6432"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=5960"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=5960"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=5960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}