{"id":5420,"date":"2020-06-09T08:13:41","date_gmt":"2020-06-09T08:13:41","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=5420"},"modified":"2024-05-15T12:31:10","modified_gmt":"2024-05-15T12:31:10","slug":"an-error-occured-while-downloading-the-file-httpwww-buildsoft-eudownloadstempsoft","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/an-error-occured-while-downloading-the-file-httpwww-buildsoft-eudownloadstempsoft\/","title":{"rendered":"Error: An error occured while downloading the file http:\/\/www.buildsoft.eu\/downloads\/tempsoft\/&#8230;"},"content":{"rendered":"<p>While running the Diamonds, PowerConnect or BIM Expert installer, you the the error:<\/p>\n<p><a href=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-5421 size-full aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway.png\" alt=\"\" width=\"461\" height=\"349\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway.png 461w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway-300x227.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway-50x38.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway-60x45.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/06\/ErrorDownloadGateway-35x26.png 35w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/a><\/p>\n<h2>Solution<\/h2>\n<ul>\n<li>Close\/stop the installation.<\/li>\n<li><a href=\"https:\/\/support.buildsoft.eu\/knowledge-base\/where-can-i-download-gateway\/\">Download <\/a>and install Gateway.<\/li>\n<li>Run the Diamonds, BIM Expert, PowerConnect installer again.<\/li>\n<li>Right mouse click on *.exe &gt; Run as Administrator.<\/li>\n<li>Install Gateway with default settings.<\/li>\n<li>Run the Diamonds\/ PowerConnect or BIM Expert again.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>While running the Diamonds, PowerConnect or BIM Expert installer, you the the error: Solution Close\/stop the installation. Download and install Gateway. Run the Diamonds, BIM Expert, PowerConnect installer again. Right mouse click on *.exe &gt; Run as Administrator. Install Gateway with default settings. Run the Diamonds\/ PowerConnect or BIM Expert&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[66,70,94],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5420"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=5420"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5420\/revisions"}],"predecessor-version":[{"id":12877,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5420\/revisions\/12877"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=5420"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=5420"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=5420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}