{"id":5316,"date":"2020-09-21T09:26:54","date_gmt":"2020-09-21T09:26:54","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=5316"},"modified":"2020-09-21T09:26:54","modified_gmt":"2020-09-21T09:26:54","slug":"error-object-reference-not-set-to-an-instance-of-an-object-at-buildsoft-tsection-get_sectiontype","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/error-object-reference-not-set-to-an-instance-of-an-object-at-buildsoft-tsection-get_sectiontype\/","title":{"rendered":"Error: Object reference not set to an instance of an object at Buildsoft.TSection.get_SectionType()"},"content":{"rendered":"<p>When opening a model, you get the error:<\/p>\n<p><a href=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-5317 size-full aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType.png\" alt=\"\" width=\"500\" height=\"274\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType.png 500w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType-300x164.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType-50x27.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType-60x33.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2020\/05\/ErrorTSection.get_sectionType-35x19.png 35w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<h2>Solution 1<\/h2>\n<ul>\n<li>Close all Diamonds projects.<\/li>\n<li>Open Task Manager (\u00a0<kbd>CTRL<\/kbd>\u00a0+\u00a0\u00a0<kbd>ALT<\/kbd>\u00a0+ \u00a0<kbd>DEL<\/kbd>\u00a0or right mouse click on the Windows bar). Click on &#8216;More details&#8217;.<img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-3898 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/07\/ConnectGatewaytoGatewayServer1.png\" alt=\"\" width=\"379\" height=\"372\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/07\/ConnectGatewaytoGatewayServer1.png 379w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/07\/ConnectGatewaytoGatewayServer1-300x294.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/07\/ConnectGatewaytoGatewayServer1-50x50.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/07\/ConnectGatewaytoGatewayServer1-60x60.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/07\/ConnectGatewaytoGatewayServer1-35x35.png 35w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><\/li>\n<li>Go to the tabpage &#8216;Services&#8217;.<\/li>\n<li>Find the service &#8216;Gateway&#8217;\u00a0&gt; right mouse button &gt; \u2018Stop\u2019.<br \/>\nFind the service &#8216;Gateway Server&#8217;\u00a0&gt; right mouse button &gt; \u2018Stop\u2019.<\/li>\n<li>Find the service &#8216;Gateway&#8217;\u00a0&gt; right mouse button &gt; \u2018Start\u2019.<br \/>\nFind the service &#8216;Gateway Server&#8217;\u00a0&gt; right mouse button &gt; \u2018Start\u2019.<\/li>\n<li>Close Task Manager.<\/li>\n<li>Start Diamonds and try again.<\/li>\n<\/ul>\n<h2>Solution 2<\/h2>\n<ul>\n<li><a href=\"https:\/\/buildsoftsupport.com\/knowledge-base\/how-to-reset-the-gateway-preferences\/\">Reset the gateway prefereces<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>When opening a model, you get the error: Solution 1 Close all Diamonds projects. Open Task Manager (\u00a0CTRL\u00a0+\u00a0\u00a0ALT\u00a0+ \u00a0DEL\u00a0or right mouse click on the Windows bar). Click on &#8216;More details&#8217;. Go to the tabpage &#8216;Services&#8217;. Find the service &#8216;Gateway&#8217;\u00a0&gt; right mouse button &gt; \u2018Stop\u2019. Find the service &#8216;Gateway Server&#8217;\u00a0&gt; right&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[67],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5316"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=5316"}],"version-history":[{"count":2,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5316\/revisions"}],"predecessor-version":[{"id":5841,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/5316\/revisions\/5841"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=5316"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=5316"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=5316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}