{"id":4503,"date":"2019-07-16T10:02:14","date_gmt":"2019-07-16T10:02:14","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=4503"},"modified":"2019-10-23T07:54:19","modified_gmt":"2019-10-23T07:54:19","slug":"bim-expert-doesnt-start","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/bim-expert-doesnt-start\/","title":{"rendered":"BIM Expert doesn&#8217;t start"},"content":{"rendered":"<p>BIM Expert doesn&#8217;t start. BIM Expert remains stuck on the splash screen.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-4504 size-medium\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2019\/07\/image001-300x180.jpg\" alt=\"\" width=\"300\" height=\"180\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/07\/image001-300x180.jpg 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/07\/image001-50x30.jpg 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/07\/image001-60x36.jpg 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/07\/image001-35x21.jpg 35w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2019\/07\/image001.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1>Solution<\/h1>\n<p>You need to <a href=\"http:\/\/buildsoftsupport.com\/knowledge-base\/update-firmware-of-dongle\/\">update the firmware of the dongle<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BIM Expert doesn&#8217;t start. BIM Expert remains stuck on the splash screen. Solution You need to update the firmware of the dongle.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[94],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/4503"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=4503"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/4503\/revisions"}],"predecessor-version":[{"id":4716,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/4503\/revisions\/4716"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=4503"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=4503"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=4503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}