{"id":203,"date":"2017-03-23T16:25:02","date_gmt":"2017-03-23T16:25:02","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=203"},"modified":"2025-10-17T10:13:23","modified_gmt":"2025-10-17T10:13:23","slug":"the-server-has-rejected-the-client-credentials","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/the-server-has-rejected-the-client-credentials\/","title":{"rendered":"Error: The server has rejected the client credentials"},"content":{"rendered":"<p>During log on, you get following error message: <em>The server has rejected the client credentials<\/em><\/p>\n<h2>Solution<\/h2>\n<p>The given password does not correspond with the username.<\/p>\n<ol>\n<li>Click \u2018OK\u2019<\/li>\n<li>Try logging on again\n<ul>\n<li>For Diamonds\/PowerConnect 2017, 2017r01 and BIM Expert 2017: The user name and password to fill out are identical to your Windows credentials.&nbsp;Please note that your pin code is not equal to your password. The system required a password, not a pin code.<\/li>\n<li>For newer versions of Diamonds\/PowerConnect\/ BIM Expert: The user name is the name defined during the installation. No password is required, unless you&#8217;ve defined one in the Gateway Configuration Tool (see <a href=\"http:\/\/downloads.buildsoft.eu\/pdf\/en\/Installation%20CodeMeter%20dongles.pdf\">Installation guide<\/a>).<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>During log on, you get following error message: The server has rejected the client credentials Solution The given password does not correspond with the username. Click \u2018OK\u2019 Try logging on again For Diamonds\/PowerConnect 2017, 2017r01 and BIM Expert 2017: The user name and password to fill out are identical to&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[64,70],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/203"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=203"}],"version-history":[{"count":3,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/203\/revisions"}],"predecessor-version":[{"id":19114,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/203\/revisions\/19114"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=203"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=203"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}