{"id":1987,"date":"2017-11-27T16:39:27","date_gmt":"2017-11-27T16:39:27","guid":{"rendered":"http:\/\/buildsoftsupport.com\/?post_type=ht_kb&#038;p=1987"},"modified":"2020-11-16T08:41:11","modified_gmt":"2020-11-16T08:41:11","slug":"double-clicking-diamonds-file-results-in-running-the-installer","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/double-clicking-diamonds-file-results-in-running-the-installer\/","title":{"rendered":"Double clicking Diamonds file results in running the installer"},"content":{"rendered":"<p>On double clicking a Diamonds file (*.bsf) from the file explorer, you get following messages, instead of opening the file<\/p>\n<p><em>Preparing to install &#8230;<br \/>\nPlease wait while Windows configures Diamonds &#8211; Gathering information &#8230;<br \/>\nThe feature that you are trying to install is on a network resource that is unavailable<br \/>\nThe path xxxxx cannot be found<br \/>\nError 1706. No valid source could be found for the product Diamonds. The windows installer cannot continue.<\/em><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1988 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick1.png\" alt=\"\" width=\"393\" height=\"154\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick1.png 393w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick1-300x118.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick1-50x20.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick1-60x24.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick1-35x14.png 35w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1989 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick2.png\" alt=\"\" width=\"394\" height=\"154\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick2.png 394w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick2-300x117.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick2-50x20.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick2-60x23.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick2-35x14.png 35w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1990 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick3.png\" alt=\"\" width=\"407\" height=\"230\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick3.png 407w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick3-300x170.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick3-50x28.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick3-60x34.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick3-35x20.png 35w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1991 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick4.png\" alt=\"\" width=\"534\" height=\"154\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick4.png 534w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick4-300x87.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick4-50x14.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick4-60x17.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick4-35x10.png 35w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1992 aligncenter\" src=\"http:\/\/buildsoftsupport.com\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick5.png\" alt=\"\" width=\"340\" height=\"144\" srcset=\"https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick5.png 340w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick5-300x127.png 300w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick5-50x21.png 50w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick5-60x25.png 60w, https:\/\/support.buildsoft.eu\/wp-content\/uploads\/2017\/11\/diamonds_error_doubleclick5-35x15.png 35w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/><\/p>\n<h2>Solution 1 [recommended]<\/h2>\n<ul>\n<li>Uninstall Diamonds (Control Panel &gt; Programs and Features &gt; Find &#8216;Diamonds&#8217; in the list and hit &#8216;Uninstall&#8217;).<br \/>\nIt is NOT required to uninstall Gateway!<\/li>\n<li>Reinstall Diamonds<\/li>\n<\/ul>\n<h2>Solution 2<\/h2>\n    \t\t<div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \" id=\"\" style=\"\">\r\n    \t\t\t<span class=\"hts-messages__title\">Warning<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tThis fix involves making changes to the registry of the computer.\u00a0 If you don&#8217;t feel comfortable, use Solution 1     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<ol>\n<li>Close all software<\/li>\n<li>Click the start button<\/li>\n<li>Type \u2018regedit\u2019 in the search box<\/li>\n<li>Choose \u2018Regedit.exe\u2019 from the option above<\/li>\n<li>Look for the folder\n<pre>HKEY_CLASSES_ROOT\\bsf_auto_file\\shell\\open\\command<\/pre>\n<p>(it is very important that the folder name is exactly the same!!!)<\/li>\n<li>The parameter (Standard) should have following value\n<pre>\"C:\\Program Files (x86)\\BuildSoft\\Diamonds2017\\Diamonds.exe\" \"%1\"<\/pre>\n<\/li>\n<li>Double click (Standard) to edit this in the above<\/li>\n<li>Delete the key Command<br \/>\n(This contains data comparable with D01+o2G)Z9ZI`@zgM@AGComplete_x64&gt;5Sw[!EaU?=*@Jn)`_f0B \u00ab%1\u00bb @Xn1q)Jh!9tzh[XAtHKQComplete_x64&gt;5Sw[!EaU?=*@Jn)`_f0B \u00ab%1\u00bb @0v.T065(AF_plkW=R$1Complete_x64&gt;5Sw[!EaU?=*@Jn)`_f0B \u00ab%1\u00bb ZVI&amp;R&#8217;3n{9K`yrq&#8217;i^-YComplete_x64&gt;5Sw[!EaU?=*@Jn)`_f0B \u00ab%1\u00bb ezoL&#8217;MOZ,@}LZr2TVUmOAlwaysInstall&gt;F{ei_`Yh0Ax3*fDpc{8% \u00ab%1&#8243;[ECxIR}4?AEfCiEXtXO?AlwaysInstall&gt;F{ei_`Yh0Ax3*fDpc{8% \u00ab%1\u00bb<br \/>\nO24u0Chqn8wR&#8217;*!9&#8242;,VEAlwaysInstall&gt;F{ei_`Yh0Ax3*fDpc{8% \u00ab%1\u00bb)<\/li>\n<li>Close Registry<\/li>\n<li>Double click the file again.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>On double clicking a Diamonds file (*.bsf) from the file explorer, you get following messages, instead of opening the file Preparing to install &#8230; Please wait while Windows configures Diamonds &#8211; Gathering information &#8230; The feature that you are trying to install is on a network resource that is unavailable&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[64],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/1987"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=1987"}],"version-history":[{"count":4,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/1987\/revisions"}],"predecessor-version":[{"id":2098,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/1987\/revisions\/2098"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=1987"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=1987"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=1987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}