{"id":14993,"date":"2025-03-18T15:49:48","date_gmt":"2025-03-18T15:49:48","guid":{"rendered":"https:\/\/support.buildsoft.eu\/?post_type=ht_kb&#038;p=14993"},"modified":"2025-03-18T16:28:49","modified_gmt":"2025-03-18T16:28:49","slug":"diamonds-is-stuck-when-switching-between-programs","status":"publish","type":"ht_kb","link":"https:\/\/support.buildsoft.eu\/es\/knowledge-base\/diamonds-is-stuck-when-switching-between-programs\/","title":{"rendered":"Diamonds is stuck when switching between programs"},"content":{"rendered":"<p>When switching from program X (for example Outlook) back to Diamonds, Diamonds seems to block. He&#8217;s stuck.<br \/>\nEventhough it was working fine 5min before.<\/p>\n<p>This issue particulary occurs on Windows 11.<\/p>\n<h2>Solution<\/h2>\n<p>When you select Diamonds again, it will ask Windows for the print properties&#8230; But Windows 11 determines the preferred printer automatically. And when that automatic process takes too long, Diamonds will refuse to work.<\/p>\n<p>The solution is to change <a href=\"https:\/\/support.buildsoft.eu\/knowledge-base\/installing-a-local-printer\/\" target=\"_blank\" rel=\"noopener\">the default printer to a local printer<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When switching from program X (for example Outlook) back to Diamonds, Diamonds seems to block. He&#8217;s stuck. Eventhough it was working fine 5min before. This issue particulary occurs on Windows 11. Solution When you select Diamonds again, it will ask Windows for the print properties&#8230; But Windows 11 determines the&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[67],"ht-kb-tag":[1316,1315,1074,1076],"_links":{"self":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/14993"}],"collection":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/comments?post=14993"}],"version-history":[{"count":2,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/14993\/revisions"}],"predecessor-version":[{"id":15004,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb\/14993\/revisions\/15004"}],"wp:attachment":[{"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/media?parent=14993"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-category?post=14993"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.buildsoft.eu\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=14993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}