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	<title>Windows Vista &#8211; BuildSoft Support</title>
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	<link>https://support.buildsoft.eu</link>
	<description>BuildSoft Support</description>
	<lastBuildDate>Mon, 13 Apr 2026 07:27:13 +0000</lastBuildDate>
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		<title>Error configuration file machine.config</title>
		<link>https://support.buildsoft.eu/knowledge-base/error-messag-configuration-file-machine-config/</link>
					<comments>https://support.buildsoft.eu/knowledge-base/error-messag-configuration-file-machine-config/#respond</comments>
		
		<dc:creator><![CDATA[Dorothee]]></dc:creator>
		<pubDate>Wed, 29 Mar 2017 12:10:53 +0000</pubDate>
				<guid isPermaLink="false">http://buildsoftsupport.com/?post_type=ht_kb&#038;p=433</guid>

					<description><![CDATA[Error message on launching Diamonds &#8216;Configuration file C:\Windows\Microsoft.NET\Framework\v2.0.50727\config\machine.config cannot be loaded due to exception System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)&#8217; Solution The machine.config file is probably not present C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG Copy the file machine.config.default  in the CONFIG directory. Rename this file to machine.config]]></description>
										<content:encoded><![CDATA[<p>Error message on launching Diamonds &#8216;Configuration file C:\Windows\Microsoft.NET\Framework\v2.0.50727\config\machine.config cannot be loaded due to exception System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)&#8217;</p>
<h2>Solution</h2>
<p>The machine.config file is probably not present</p>
<ol>
<li>C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG</li>
<li>Copy the file <em>machine.config.default</em>  in the CONFIG directory.</li>
<li>Rename this file to <em>machine.config</em></li>
</ol>
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			</item>
		<item>
		<title>Save and Save as&#8230; do not work anymore</title>
		<link>https://support.buildsoft.eu/knowledge-base/save-and-save-as-do-not-work-anymore/</link>
					<comments>https://support.buildsoft.eu/knowledge-base/save-and-save-as-do-not-work-anymore/#respond</comments>
		
		<dc:creator><![CDATA[Dorothee]]></dc:creator>
		<pubDate>Thu, 23 Mar 2017 15:46:16 +0000</pubDate>
				<guid isPermaLink="false">http://buildsoftsupport.com/?post_type=ht_kb&#038;p=165</guid>

					<description><![CDATA[The functions &#8216;Save&#8217; and &#8216;Save as &#8230;&#8217; do not seem to do anything, there is no dialog window with the folder list appearing. Solution Close Diamonds Go to the Desktop Click once with the right mouse button on the Diamonds shortcut Go to &#8216;Properties&#8217; Tab &#8216;Compatibility&#8217; Make sure that the...]]></description>
										<content:encoded><![CDATA[<p>The functions &#8216;Save&#8217; and &#8216;Save as &#8230;&#8217; do not seem to do anything, there is no dialog window with the folder list appearing.</p>
<h2>Solution</h2>
<ol>
<li>Close Diamonds</li>
<li>Go to the Desktop</li>
<li>Click once with the right mouse button on the Diamonds shortcut</li>
<li>Go to &#8216;Properties&#8217;</li>
<li>Tab &#8216;Compatibility&#8217;</li>
<li>Make sure that the option &#8216;Disable visual themes&#8217; is NOT checked</li>
<li>Restart Diamonds.</li>
</ol>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Recycle Bin does not work when license key is plugged in</title>
		<link>https://support.buildsoft.eu/knowledge-base/recycle-bin-does-not-work-when-license-key-is-plugged-in/</link>
					<comments>https://support.buildsoft.eu/knowledge-base/recycle-bin-does-not-work-when-license-key-is-plugged-in/#respond</comments>
		
		<dc:creator><![CDATA[Dorothee]]></dc:creator>
		<pubDate>Thu, 23 Mar 2017 15:43:37 +0000</pubDate>
				<guid isPermaLink="false">http://buildsoftsupport.com/?post_type=ht_kb&#038;p=162</guid>

					<description><![CDATA[Recycle Bin does not work while the license key is plugged in. Solution CodeMeter 4.20 Switch the state of your CmStick from local disk to removable disk: Run CodeMeter Disk Configuration tool (Start → All Programs → CodeMeter → Tools) Select the key and change the disk type at the...]]></description>
										<content:encoded><![CDATA[<p>Recycle Bin does not work while the license key is plugged in.</p>
<h2>Solution</h2>
<h3><b>CodeMeter 4.20</b></h3>
<p>Switch the state of your CmStick from local disk to removable disk:</p>
<ol>
<li>Run CodeMeter Disk Configuration tool (Start → All Programs → CodeMeter → Tools)</li>
<li>Select the key and change the disk type at the option tab to Removable Disk.</li>
<li>After that re-plug the license key and the Recycle Bin should work fine.</li>
</ol>
<h3><b>CodeMeter 4.30 and later</b></h3>
<p>Since CodeMeter Version 4.30, the Disc Configuration tool is no longer available. But the disk configuration can still be changed by using the <i>cmu32</i>-command line tool:</p>
<ol>
<li>Plug the dongle in the computer</li>
<li>Open your command line console cmd.exe via Start and type &#8220;cmd&#8221; in the search field</li>
<li>A black console window opens with the command line</li>
<li>Type following line in this window:
<pre>cd C:\Program Files (x86)\CodeMeter\Runtime\bin</pre>
</li>
<li>Confirm with ENTER. This path should now have taken over by the command line.</li>
<li>Now type:
<pre class="code">cmu32 -s******** --set-config-disk RemovableDisk</pre>
<p>Replace the ******* with the serial number of your CmStick. This can be found on the CodeMeter key itself, or open the CodeMeter Control Center. Hit ENTER to confirm.</li>
<li>Close the Command line console</li>
<li>Re-plug the license key and the Recycle Bin should work fine.</li>
</ol>
<p>Remark:</p>
<p>To change the setting back, you can use this command line:</p>
<pre class="code">cmu32 -s******** --set-config-disk LocalDisk</pre>
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		<item>
		<title>Error to read help file: C:\ Program Files (x86)\BuildSoft\12Build\HELP_12BUILD_NL.HLP</title>
		<link>https://support.buildsoft.eu/knowledge-base/access-to-built-in-help-function/</link>
					<comments>https://support.buildsoft.eu/knowledge-base/access-to-built-in-help-function/#respond</comments>
		
		<dc:creator><![CDATA[Dorothee]]></dc:creator>
		<pubDate>Wed, 22 Mar 2017 17:03:30 +0000</pubDate>
				<guid isPermaLink="false">http://buildsoftsupport.com/?post_type=ht_kb&#038;p=75</guid>

					<description><![CDATA[When trying the open the Help-file, you get the error: Opening the ConCrete help-file gives a similar message. Solution Use 12-Build version 2.0.6c or newer. This version contains the help-files in an online format.]]></description>
										<content:encoded><![CDATA[<p>When trying the open the Help-file, you get the error:</p>
<p><img decoding="async" loading="lazy" class="size-full wp-image-6553 aligncenter" src="https://buildsoftsupport.com/wp-content/uploads/2017/03/ErrorToReadHelpfile.png" alt="" width="495" height="117" srcset="https://support.buildsoft.eu/wp-content/uploads/2017/03/ErrorToReadHelpfile.png 495w, https://support.buildsoft.eu/wp-content/uploads/2017/03/ErrorToReadHelpfile-300x71.png 300w, https://support.buildsoft.eu/wp-content/uploads/2017/03/ErrorToReadHelpfile-50x12.png 50w, https://support.buildsoft.eu/wp-content/uploads/2017/03/ErrorToReadHelpfile-60x14.png 60w, https://support.buildsoft.eu/wp-content/uploads/2017/03/ErrorToReadHelpfile-35x8.png 35w" sizes="(max-width: 495px) 100vw, 495px" /></p>
<p>Opening the ConCrete help-file gives a similar message.</p>
<h2>Solution</h2>
<p>Use 12-Build version 2.0.6c or newer. This version contains the help-files in an online format.</p>
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