‘Preferences’ are settings that are user dependant, for example:

• Units and decimals
• The language
• Colors
• …

At the first startup of 12-Build, 12-Build takes the default values (stored in the Program Files). When you work with 12-Build, you will customize these settings along the way.

Workflow to reset the preferences

1. Close all 1·2·Build projects.
2. Go to C:\Users\**YourUsername**\AppData\Local\VirtualStore\Program Files (x86)\BuildSoft\1 2 Build. 
   The folder “AppData” is a hidden folder. IYou can show the hidden folders using the menu “View > View > Show hidden items”.
   If you see the folder “AppData” now, skip step 3 and go to step 4.
   If you still don’t see the folder “AppData” now, go to step 3.
   
3. Go to C:\Program Files (x86)\BuildSoft\12Build
   Sort the content of this folder by date.
   The preferences are stored in the same folder as the installation files. You can detect the preference files by sorting the folder by date. The preferences always have a more recent date. While the installation files have older dates. This 1·2·Build is from 2021. Anything more recent than 2021 is a preference file, thus all files above the line are preference files.
   Select all preference files and delete them. Then, skip step 4 and go to step 5.
   
   
4. Delete the content of this folder.
5. Restart 12-Build.
   If do did the procedure correctly, 12-Build will ask you the language.

‘Preferences’ are settings that are user dependant. The user can choose what suits him/her best, for example:

• Units and decimals,
• The language
• …

At the first startup of ConCrete, ConCrete takes the default values (stored in the Program Files). When you work with ConCrete, you will customize these settings along the way.

Solution 1

• Close all ConCrete and ConCrete Plus projects.
  Even if you get an error on launching ConCrete (Plus), use the Taskmanager to close ConCrete (Plus).
  Don’t skip this step!
• Go to C:\Users\**YourUsername**\AppData\Local\VirtualStore\Program Files (x86)\BuildSoft\ConCrete
  The folder ‘AppData’ is a hidden folder. You can show the hidden folders using the folder options.
  If the folder is empty or doesn’t exist, go to Solution 2.
  
• Delete the content of this folder.
  Warning: if you want to keep the defined hollow core slabs (HCS), copy the file CONCRETE_7.PRF to your desktop before deleting. Read about Restoring the HCS library after resetting the ConCrete preferences
• Restart ConCrete.
  Trouble finding the hollow core slab license? The solution is here.

Solution 2

In some cases, the preferences are not stored in the folder C:\Users\**YourUsername**\AppData\Local\VirtualStore\Program Files (x86)\BuildSoft\ConCrete, but in the folder C:\Program Files (x86)\BuildSoft\ConCrete\.

• Close all ConCrete and ConCrete Plus projects.
  Even if you get an error on launching ConCrete (Plus), use the Taskmanager to close ConCrete (Plus).
  Don’t skip this step!
• Go to C:\Program Files (x86)\BuildSoft\ConCrete\
• Sort the content of this folder by date.
  The preferences usually have the same date and a more recent date than the rest of the files in that folder.
  Depening on which features of ConCrete (Plus) you’ve used, you’ll obtain more/less preferences. The name of the preference-files is the same as in the printscreen at Solution 1.
• Select the preferences and hit delete.

Go to My Documents > Diamonds. Depending on your operating system, the name ‘My Documents‘ can be ‘Documents‘.

About the Preferences

‘Preferences’ are settings that are user dependant. The user can choose what suits her/him best, for example:

• Configuration-related settings such as the background color, the color of a point load, whether the supports should be shown, …
• Units and decimals,
• The language
• …

At the first startup of Diamonds, Diamonds takes the default values (stored in the Program Files). When you work with Diamonds, you will customize these settings along the way. These changes are stored in a set of files in the folder ‘Diamonds’ in ‘My Documents’. Each version gets its folder. 

The content of this directory is as follows:

At every start and shut off of Diamonds these files are called / completed. However, sometimes something goes wrong in these files causing Diamonds not to work properly.