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	<title>scrolls bars not visible &#8211; BuildSoft Support</title>
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	<lastBuildDate>Thu, 27 May 2021 08:37:38 +0000</lastBuildDate>
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		<title>Scrollbars not visible in Diamonds</title>
		<link>https://support.buildsoft.eu/knowledge-base/scrollbars-not-visible-in-diamonds/</link>
		
		<dc:creator><![CDATA[Dorien Elleboog]]></dc:creator>
		<pubDate>Thu, 29 Apr 2021 16:00:39 +0000</pubDate>
				<guid isPermaLink="false">https://buildsoftsupport.com/?post_type=ht_kb&#038;p=6533</guid>

					<description><![CDATA[After a windows update, the scrollbars for rotating the model in a 3D view, are no longer visible. Solution This behaviour is caused by a malfunctioning Windows update: KB5001337. Microsoft will fix the issue, until that time the only solution is to uninstall this update (Control Panel &#62; Programs). More...]]></description>
										<content:encoded><![CDATA[<p>After a windows update, the scrollbars for rotating the model in a 3D view, are no longer visible.</p>
<p><img decoding="async" loading="lazy" class="size-full wp-image-6534 aligncenter" src="https://buildsoftsupport.com/wp-content/uploads/2021/04/ScrollbarNotworking.png" alt="" width="1002" height="706" srcset="https://support.buildsoft.eu/wp-content/uploads/2021/04/ScrollbarNotworking.png 1002w, https://support.buildsoft.eu/wp-content/uploads/2021/04/ScrollbarNotworking-300x211.png 300w, https://support.buildsoft.eu/wp-content/uploads/2021/04/ScrollbarNotworking-768x541.png 768w, https://support.buildsoft.eu/wp-content/uploads/2021/04/ScrollbarNotworking-50x35.png 50w, https://support.buildsoft.eu/wp-content/uploads/2021/04/ScrollbarNotworking-60x42.png 60w, https://support.buildsoft.eu/wp-content/uploads/2021/04/ScrollbarNotworking-35x25.png 35w" sizes="(max-width: 1002px) 100vw, 1002px" /></p>
<h2>Solution</h2>
<ul>
<li>This behaviour is caused by a malfunctioning Windows update: KB5001337. Microsoft will fix the issue, until that time the only solution is to uninstall this update (Control Panel &gt; Programs). More information on the content of the Windows update can be found <a href="https://support.microsoft.com/en-us/topic/april-13-2021-kb5001337-os-build-18363-1500-e7336837-2aaa-4f73-995c-ab2ba5013727">here</a>.</li>
<li>There also a hot key for rotating the model in a 3D view: press the SHIFT-key together with the scroll wheel of the mouse. Now move the mouse. The model will start to rotate. View all current hotkeys <a href="https://buildsoftsupport.com/knowledge-base/hot-keys/">here</a>.</li>
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