Diamonds not starting up – BuildSoft Support https://support.buildsoft.eu BuildSoft Support Thu, 07 Aug 2025 13:52:10 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.9 Diamonds doesn’t start https://support.buildsoft.eu/knowledge-base/diamonds-doesnt-start-anymore/ Tue, 19 Mar 2019 09:17:35 +0000 http://buildsoftsupport.com/?post_type=ht_kb&p=4064 When double clicking the Diamonds icon on the desktop, nothing happens. The start-up screen (syn. splash screen, 2 examples in the images below) doesn’t even appear. This usually occurs after a Windows update.

If the splash screen does appear, but Diamonds is stuck on it, please continue reading here.

Solution 1

Solution 2

Solution 3

Solution 4

  • Close Diamonds.
  • Open Windows Control Panel and go to Programs & Feautres.
  • Click on Turn Windows features on or off.
  • Uncheck the box before .NET Framework 3.5 and click ‘OK’.
  • Start Diamonds. He’ll give a notification that .NET is not installed. Choose to install it again. It will fix any background issues with .NET.
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