When you check the font size , it contains normal numbers.

Solution

This issue occured with PDF Architect 9 as default printer. It can be solved by setting a different printer (for example PDFCreator) as default.

• Open the report manager .
• Make the first report . Or select the first report and click on .
• In the tab page ‘General’ select the option ‘Table of contents’.
• Make your second report. Or select the second report and click on .
• In the tab page ‘General’ select the options ‘Table of contents’ and ‘add to previous table of contents, with continuous pagenumbers’.
• Repeat for the third, fourth, … report you want to make.
• Generate a new print preview.

This issue can have multiple causes. However, these solutions do not work for Lenovo Thinkpads laptops that have an AMD Radeon Ryzen CPU/graphical card. This graphical card is not compatible with Diamonds/ PowerConnect at the moment (go to system reqquirements).

Solution 1

• Make sure the drivers of your graphical card are up to date (it’s recommended to start with this solution).

Solution 2

• Make sure you tried Solution 1.
• In Diamonds go to the menu Options > Preferences > tab page Drawing.
• If the Fast rending is turn off, turn it on. If it is turned on, turn off.
• Click OK to close the dialogue. Restart Diamonds and check if it helped.

Solution 3: two graphical cards

• Check if you have multiple graphical cards.
  If yes, continue with the steps below.
  If no, go to Solution 4.
• Close Diamonds.
• Start > open the app “NVIDIA control panel” > go to “Manage 3D settings”.
• Go to the tab page “Program settings” and click “Add”.
  
• Browse to the location of Diamonds.exe and hit “Open“.Up until Diamonds 2023r01 the folder is

  C:\Program Files (x86)\BuildSoft\*Diamonds version you're using*

  From Diamonds 2024 the folder is

  C:\Program Files\BuildSoft\*Diamonds version you're using*

  

• Set the prefferd graphical card to the NVIDIA and hit “Apply“.
  
• Restart Diamonds. Check if the problem is solved.

Solution 4: USEWINDOWHANDLE

• Make sure you tried Solution 1.
• Close all Diamonds projects. This is very important!
• Go to My Documents > Diamonds > {the version you’re using}
• Open the file Diamonds.ini with Notepad and go to the end of the document (CTRL + END).
• Add the lines
  [RENDERWINDOW]
  USEWINDOWHANDLE=0
• Close the Notepad-file and save the changes.
• Restart Diamonds.
• Check if the issue is solved. If not, retry this solution, but set USEWINDOWHANDLE=1.

Solution 5: Nahimic

• Check if you have the Nahimic Service running (see this article).

Your request has caused the following error:
Access to the path ‘C:\Program Files (x86)\Diamonds2021\Temp.wmf’ is denied

Solution

1. Close Diamonds
2. On your desktop > Right click the Diamonds icon > Properties > Compatibility
3. Check the option ‘Run this program as an administrator’

• Set the visualisation of the model as you would like it to be printed.
  • Hide/show the desired elements 
  • Rotate the model to the desired position
  • Select the desired representation (,, ,…)
  • Hide/show the desired information on the model .
• Go to File > Export > Export as bitmap.
• Set the bitmap width to 8000 pixels (this limit will be increased to 14000 in Diamonds 2022)
  Set the bitmap height to 8000 pixels/ 1,41 = 5661 pixels.
  (W/H-ratio of a A0-paper is 1189mm/841mm ≈ 1,41)
  It is important that the W/H-ratio of the bitmap has the same W/H-ratio as the paper size. Otherwise you risk that the image gets stretched while printing. Thus losing image quality.
• Save the bitmap.
• Open the bitmap with Paint.
• Press CTRL + P and search for your PDF-printer.
  Make sure the resolution of the PFD-printer is not set higher than 300dpi! If you choose a higher PDF-printer-resolution, you risk losing image quality.
• The pdf you just created can be send to a plotter.

Alternative

With the button  (in the Geometry configuration ) you can assign a label and comment to the selected point, line or surface.

Both Label and Comment:

• can be requested and adjusted in .
• can be showed on the screen .
• can be printed in the report manager .

Thus allowing you to assign custom numbering to the elements.

Here you can change:

• The margins
• The orientation: portrait or landscape
• The font and fontzsize
• The header and footer

You also might be interested in:

• How to change the representation and information on the images in the report?
• How to change the font size of the text on the images?
• How to change the size of the images?

The layout of for example the table borders cannot be changed in the report manager. If you want more fine tuning of the report, you can export it to an RTF-file. This RTF-file can be opened and edited in MS Word.

Solution

• Define a default printer in the control panel

[NL]: Uw vraag heeft de volgende fout veroorzaakt: De index valt buiten het bereik. Deze mag niet negatief zijn en moet kleiner zijn dan de grootte van de verzameling. Parameternaam: index.

[FR]: Votre demande a provoqué l’errur suivante: L’index était hors limites. Il ne doit pas être négatif et doit être inférieur à la taille de la collection. Nom du paramètre index.

[ES]: Su solicitud ha provocado el siguiente error: El índice establa fuera del intervalo. Debe ser un valor no negative e inferior al temaño de la coleccíon. Nombre del parámetro: index

Solution

There’s probably one piece of information you requested that’s causing the error. The quest is finding that one piece and eliminating it from the report.

• Remove all reports.
• Make a new report containing few information, for example an image of the Geometry. Make an RTF.
• If that works, add some more information, for example a table of the Geometry. Make an RTF.
  If that doens’t work, remove the last requested information (here the table of the Geometry) and try with other information, like an image of the Loads or a list with combinations.Don’t be to eager when adding information because it will make it harder to retrieve the trigger.

If you have found the trigger, send the model (*.bsf-file) to the support-desk (support@buildsoft.eu) so we can solve it in the future.

If you cannot retrieve what is causing the error, send the model (*.bsf-file) to the support-desk (support@buildsoft.eu) for further analysis.