Solution

The credential-file (*.wbc) you’ve imported is has been replaced by a new one. When you try to import the old one, you get an invalid license. New credential-files are created on client request: to solve license issues, to end misuse by ex-employees and so on.
So somebody in your company will problably have the latest credential-file. However, if you cannot find it, contact the support-desk (support@buildsoft.eu) and we’ll send it to you.

1. Open CodeMeter Control Center
2. Click on Webadmin

3. Go to License Monitoring
4. Look in the section ‘6001423’
5. Click on the first number before the program
   • 1 for Diamonds
   • 50 for BIM Expert
   • 101 for ConCrete
   • 103 for ConCrete Plus
   • 104 for PowerConnect
   • 105 for 12Build

6. You get an overview of all the people using the cloud license. Click on the ‘bin’ icon to remove the user(s) of your choice.
   The license is now free

7. In case of Diamonds: repeat steps 5-6 for all Diamonds modules on your cloud (n° 2-17)

Actions you need to take

AFTER the update, you need to restart EVERY machine that has cloud license installed.

Alternatively, you can just restart the CodeMeter Service.

New feature: License monitoring

As from this update it possible to monitor who is currently using your cloud license. This feature requires to have installed the newest CodeMeter 8.40a (click here for Mac version) .

Go to the article on License Monitoring

• Select the cloud license from the list and click on the button Webadmin. An internetpage will open.

• Go to the menu License monitoring > All licenses.
  In the columns Used and Available you can check how many free licenses there still are for a certain module and how many are in use.

• The license system of Diamonds is modular. Meaning you purchase the licenses that are relevant for your business. But the one license you always need to boot Diamonds is “Diamonds 2D bars”. Click on the “1” before it.

• In the column Client (User) you can see who is using that license.
  You can check who is using other modules, the same way.

The license is a simple file (140-xxxxxxxx.wbc)  that needs to be activated (=imported) in CodeMeter Control Center. Depending now how you want to use the license, there are 2 activation procedures:

• Option 1: decentralized license activation – no server and no server access required
  The cloud license file is activated on the computer of each user.

  This way of working requires no (to little) effort of your IT manager, but holds a risk: each computer on which the cloud license was activated, will have access to the license. If an employee activates the license on his personal computer and then leaves the company, he will still be able to use that cloud license.

• Option 2: centralized license activation – server & server access (LAN/VPN) required
  The cloud license file is activated on a server. By sharing the cloud license in the network, users can access it.

  This way of working requires more effort of your IT manager, but holds no risks: only the computers connected to the network will have access to the license.

Activating the license

Option 1

1. Download and install Codemeter Control Center (= program for the license management) – if not yet present.
2. Save the license file (140-xxxxxxxx.wbc) on your desktop.
3. Open CodeMeter Control Center (Start > CodeMeter > CodeMeter Control Center)
4. Import this file in the CodeMeter Control Center via ‘File’- ‘Import License…’.
   You could also drag and drop the file to the CodeMeter Control Center.
5. Wait until you get the message that the import was successful.
6. Delete the file from your desktop.

There is no limit on the number of cloud license activations. The number of users who can work simultaneously, is determined the number of BuildSoft licenses in the cloud license file.

Option 2

On the license server machine

1. Download and install Codemeter Control Center (= program for the license management) – if not yet present.
2. Save the license file (140-xxxxxxxx.wbc) on your desktop.
3. Open CodeMeter Control Center (Start > CodeMeter > CodeMeter Control Center)
4. Import this file in the CodeMeter Control Center via ‘File’- ‘Import License…’.
   You could also drag and drop the file to the CodeMeter Control Center.
5. Wait until you get the message that the import was successful.
6. Delete the file from your desktop.
7. Open the program CodeMeter Control Center (Start > All Programs > CodeMeter).
8. Select the license (it will have the format 140-xxxxxxxxxx) from the list and click on the button Webadmin. An internet page will open.
   
9. On the internet page, go to Configuration > Server > Server Access.
   
   
10. Tick ​​Run network server and hit Apply.
    

On each user’s computer

1. Install CodeMeter Control Center.
   Note: The numbers of the license dongles plugged into the license server, will never be visible in the CodeMeter Control Center on the client’s side. Only local branched dongles are visible.
2. Install the BuildSoft software of your choice.
3. If you want to connect to the license server machine using a VPN-connection, also do the steps below
   • Open the program Codemeter Control Center on the user’s machine (Start > All Programs > CodeMeter). Click on the button Webadmin. An internet page will open.
     
   • On the internet page, go to Configuration > Basic > Server Search List.
     
     
   • Click on Add new server and enter the IP address of the server machine.
     For example: 192.0.1.66. Hit Add and then Apply.
     
   • The Server Search List will also contains the line Automatic server search (255.255.255.255). Remove that line from the Server Search List. This will make the start-up process of our software quicker.
     

Solution 1

1. Make sure you use Codemeter version 8.40d (or more recent).
   You can check the version, by running Codemeter. Next you go to Help > About.
   If you’re using an older version, you can download the most recent version of Codemeter here.

Solution 2

• Go to Go to Control Panel > Programs and Features.
• Make sure the list only contains one version of Codemeter Control Center.
  For example: the list below contains two versions of Codemeter Control Center. The oldest one should be removed.
  

Solution 3

• This issue can also be cause by a firewall or proxy is blocking/interfering with the connection to the CmCloud container. Add the url https://eu-backend.wibu.cloud/52577 to the firewall/proxy allow list.